TrustRadius
ChurnZero helps our Sales team close deals
https://www.trustradius.com/customer-successChurnZeroUnspecified9.362101
Dave Dorsey profile photo
June 25, 2019

ChurnZero helps our Sales team close deals

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with ChurnZero

Our entire Sales organization uses ChurnZero to proactively reach out to prospects when we can see they are engaging with our software. Insight provides us with what they are doing or have done so we can ask them about the experience with that feature to help close a sale.
  • Emails me promptly based on rules.
  • Allows me to see when a client becomes a paid subscriber.
  • Tells me about the interaction a client is using with the software we provide.
  • Make it easier to access directly from Salesforce.
  • More pre-created rules of engagement.
  • Allows editing the Dashboard.
  • Quickly allows for conversion of trials.
  • We can be more productive with calls to trial accounts.
  • Easy to learn so no special training was required.
We have not used any other products.
If your company provides trials, ChurnZero is a great tool for tracking engagement from clients in the trial period.

ChurnZero Feature Ratings

Product usage
10
Help desk / support tickets
Not Rated
NPS surveys
Not Rated
Sponsor tracking
Not Rated
Customer profiles
Not Rated
Automated workflow
Not Rated
Internal collaboration
Not Rated
Customer health scoring
Not Rated
Customer segmentation
Not Rated
Customer health trends
Not Rated
Engagement analytics
9
Dashboards
8
Role-based user permissions
9
API
9
Integration with Salesforce.com
10