ChurnZero speeds up department workflows
June 18, 2019
ChurnZero speeds up department workflows
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ChurnZero
My department uses ChurnZero to keep track of customer health. Churnzero allows us to monitor trends from customer satisfaction to the number of support incidents reported through integrations with Zendesk. The greatest benefit we gain from this software is the amount of time we save from business workflows. ChurnZero's features and integration flexibility allows us to efficiently carry out our department duties.
- ChurnZero does well-creating workflows through journeys and plays.
- Segments allow filtering of any actionable items.
- NPS surveys and reports allow tracking of customer satisfaction.
- Having recurring journeys would be great for journey scenarios that occur more than once
- ChurnZero has allowed us to efficiently execute our department workflows.
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