Under the Cisco Umbrella
May 03, 2021

Under the Cisco Umbrella

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Umbrella

We are using Cisco Umbrella to monitor our internet traffic and control application usage. This is used across our origination at all of our sites. The biggest issue we are solving for is web connections to unknown sites. In a WFH world, Cisco Umbrella has assisted us in keeping our users safe.
  • DNS monitoring
  • Web filtering
  • Application filtering
  • Reporting can be problematic
  • Policies can be hard to manage
  • Safer computing
  • Less user downtime from malware\crypto
  • Central DNS management
Cisco Umbrella does a great job for us for DNS protection and URL filtering. Since moving to WFH, our workforce is now distributed. With Cisco Umbrella we are able to manage all of our endpoints regardless on their location or connection type. The central management has proven beneficial when making global changes to computers that may or may not connect to our network.
Since we are currently using other Cisco security products, Cisco Umbrella fits right in. Now that Cisco is integrating their security applications into Secure-X, I expect that there will be deeper connections between products soon. This is going to be very helpful for end to end research and protections for our endpoints.
I wish I had phone support. Currently is is email only support. They do a good job of communicating new features, maintenance windows, or scheduled downtime. We have received the support we needed when we requested, so I cannot say I have any issues. We have not needed to open many cases so email is fine.
For our use there was no real option or reason for us not to go with Cisco Umbrella. Our other security products were from Cisco, so it just made sense. We did look at the other products to make sure there was not any features missing that we required and there were not.
If you are looking for a DNS management tool or web filtering tool Cisco Umbrella is hard to beat. After using Cisco Umbrella for a number of years, the product has continued to evolve. I can only see this continuing as Cisco integrates Umbrella deeper into its security practice. Since Cisco Umbrella is scalable it is a good fit for any company.