Cisco Umbrella: Safe browsing thanks to its DNS service
Updated November 21, 2024

Cisco Umbrella: Safe browsing thanks to its DNS service

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Umbrella

We wanted to prevent our users from accessing potentially dangerous content urls. Also how to restrict access to certain content to certain users. With this tool we managed to prevent users from entering dangerous urls and we were able to create different Internet browsing groups with Internet content that could see and deny certain Internet content for all users.

Pros

  • Provide safe browsing.
  • Ban certain internet content.
  • Forbid Internet URLs.
  • Define navigation user groups.
  • Define internet content groups.
  • Customized error pages

Cons

  • Support for Terraform
  • Log retention period
  • Does not support policies based on regular expressions ✓
  • By reducing the risk of employee IT equipment being contaminated, the formatting and platforming time for this equipment is reduced.
  • By limiting access to Internet content, employee distraction is limited.
For the remote sites, they all have a DHCP server that assigns a site IP to users and the Cisco Umbrella DNS, so all users use this DNS. For roaming users, they have Cisco Umbrella DNS configured on their devices to ensure secure browsing. In this way we ensure that all company employees have safe Internet browsing.
Cisco Umbrella is a very modular product and easy to connect with other products since it is a DNS server. We have configured our DHCP servers that the IPs of the DNS servers are those of Cisco Umbrella. Likewise, in small offices, we have configured the IPs of the Cisco Umbrella DNS servers in our electronic network and APs.
  • Webex Meetings
  • Cisco Umbrella
Previously we used the Squid browsing proxy for DNS filtering.

The problem is that it was all very manual, you had to define the urls to which you should give access or which you wanted to deny, but it was the IT staff who had to maintain this list.
The Squid interface was the console and when you already had a list of urls configured it was very difficult to maintain it.

With this tool, manual maintenance has been eliminated and the lists are always up-to-date.
With this we have achieved that manual maintenance is minimal.

Do you think Cisco Umbrella delivers good value for the price?

Yes

Are you happy with Cisco Umbrella's feature set?

Yes

Did Cisco Umbrella live up to sales and marketing promises?

Yes

Did implementation of Cisco Umbrella go as expected?

Yes

Would you buy Cisco Umbrella again?

Yes

BlueCat Integrity (Address Manager + DNS/DHCP Server), DNSimple
They asked us to secure the Internet browsing of the users of a company, avoiding access to ulr's of inappropriate content (sex, drugs, ...) or that were potentially dangerous (viruses, ...).With this tool we achieved what they requested, prohibiting Internet browsing to inappropriate and dangerous content for all employees, although some people had to access a website that was on those automatic lists generated by the tool. To avoid this problem, we defined exceptions for these few users so that they could browse these Internet pages.

Cisco Hybrid Work

  • Working from an office or other company space
  • Working from home
Es fácil de implantar, practicamente está implantado completamente. Los equipos se configuran durante su plataformado y ya se entregan a los usuarios con su configuración correcta. De esta forma, la navegación de los equipos informáticos siempre pasa por los servidores DNS de Cisco Umbrella y filtran los contenidos de navegación por los perfiles de los distintos usuarios.
The Cisco Umbrella solution is similar to other solutions for filtering browsing using the DNS servers that users have configured. We chose this product for its ease of configuration and its versatility to add custom categories for users or groups of users. It also offers comprehensive statistics, which helps to pinpoint problems.
  • Microsoft Teams
  • Zoom
  • Google Meet
  • Slack
  • Other
Circuit

Resilience and Reliability

What is your view on the value that resilience can offer in the context of cybersecurity?People, by default, are resistant to change and to users all changes that are “imposed” on them must be transparent to them. This security solution achieves this point which is done at the DNS level and is transparent to users.
To increase the capacity for change in the face of security measures, users must be made aware of the importance of security to prevent the loss or leakage of information on the Internet, so that the first level of security is the users themselves and that they proactively adopt new security measures.
I am confident that I will renew Cisco Umbrella as it is an easy to deploy product and an effective first barrier to protect against the dangers of the Internet. It is a transparent solution and users are very comfortable with it. It is also a very customizable solution which allows multiple levels of filtering.
The implementation of this solution is very easy, it only consists of replacing the IP of the DNS servers of the users and servers by the IP's of the Cisco Umbrella DNS servers. In the workstations it is easy to make this change since they take the IP dynamically and in the DHCP server the new IP's of the DNS servers are indicated.
We have never had service unavailability problems with Cisco Umbrella, this is due to its high availability. The problem of “availability” that we have had has been when consulting the logs that have been delayed a little in time, but this does not affect the proper functioning of the service.
Cisco Umbrella we have integrated it with our DHCP service to provide the IP of their DNS servers to customers when they request or renew their IP, this integration consisted in updating the DHCP server configuration by changing the IPs of the old DNS servers for the new Cisco Umbrella ones.
  • APIS for Cisco Umbrella
  • Unified policies including cloud

Cisco Umbrella Support

We've had few problems with this solution, so we've had little use of technical support.

Indicate that when we have used it, the communication has been very fluid and our doubts have been resolved in a very fast and professional way.

The support has always been aware that their answers were the correct ones to solve our problems.

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