Item: Webex App
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We started using Webex Teams as a substitution for Jabber. We used it to create collaborative groups, calls, and video conferences. We know there are more features like bots but we haven't started exploring.

Pros and Cons

Webex meetings--we can start and create a Webex meeting quickly
Calls--I can do my calls using Webex Teams in my computers and mobile
Collaboration--we can share ideas, documents, experiences using groups

Using GIFs
Better performance than Jabber and modern interface
Good quality on calls and Webex

Return on Investment

Better solution than Jabber
Avoid using other risky tools to interact with third parties
Very efficient

Customer Support

Cisco supports us totally in case of any problem. Until now we had haven't had any problem with the tool.

Adoption

It is very easy to use and the best on mobile.

Systems Integrated With

Webex video conference
IPT Service

Alternatives Considered

Skype for Business (formerly Lync), Google Hangouts Meet and HCL Sametime (formerly from IBM)

This interacts better with our current solutions using Google, IPT, Video conferences, etc.

Support Rating

Because today Webex teams is very important in our company to create collaboration.

Key Insights

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Usability

It is very useful to keep in contact with our collaborators.

Likelihood to Recommend

I recommend Cisco Webex Teams because it's the best technology for collaboration. You can do similar things like with WhatsApp, Telegram, Skype, etc., but to be safe, including for your vendors, contacts, etc., avoid using other unnecessary tools. You can use bots to automate some activities, user boards, etc. Very nice for collaboration.

My experience with Webex Teams

Overall Satisfaction with Webex (formerly Webex Teams)