Click Up, the future now
May 19, 2021

Click Up, the future now

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We use ClickUp as the main task manager on our tasks. It is being used by the whole organization to organize and manage day-to-day work as well as project-related tasks. As an agile company, it [helps] us a lot on [the] sprint planning process, estimate times, and finally execute and manage in-progress work. As well, we may get several reports of the overall performance of the team as well as the performance of each team member.

Pros

  • Provide several task views depending on your needs
  • Keep track of time budget and usage
  • Migrating tasks from other platforms such as Jira is very easy
  • Their feedback system is great and they are very open to suggestions
  • Their support answers back quick and it is very helpful

Cons

  • Custom fields automatization should be easier to use and should have more options
  • The UI may be slow sometimes or not load the whole information
  • Their docs system is not stable. We have lost some information using it
  • Several projects, folders, and list management. Allowing us to control all projects of the company from one single company account
  • Several users integration to the team allow us to use it on all of the departments of the company, from development to financial and directive office
  • Provides several integrations with tools like toggle that ease its usage with other management software
  • Its API is strong and allows you to retrieve information and create custom reports on internal tools
  • Has increased the project management performance
  • Has [allowed] us to organize day to day work in a better way thanks to its workload views
  • Has allowed us to increase clients interest and participation in the projects allowing us to invite them to the account limiting the access to only their projects
Even though Jira and Trello are very good software, they lack customizations and easiness of usage that ClickUp has. As well, Jira support is terrible, but ClickUp support is quick and effective. They will answer you back in less than a day and if they have no quick fix, they commit to [fixing] the issue as soon as possible.

As well, ClickUp UI is much more friendly and updated than Jira's one; easing the learning process for new members of the team

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

I have used Jira and Trello before as project management tools. However, they are limited in several aspects.

Instead, ClickUp provides tons of customizations option that will always fit your needs. It does not matter if you have several projects or just one, the ClickUp system will match your requirements.

As well, using it with colleagues is easy, its notifications system will make sure that everybody is always aware of the status of the work.

ClickUp Feature Ratings

Project Management
9.8
Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
10
Document Management
7
Email integration
10
Mobile Access
10
Timesheet Tracking
10
Professional Services Automation
10.0
Project & financial reporting
10

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