ClickUp has what it takes in its name, it is one Up for all the rest!

We use ClickUp for many different aspects of our business, from tracking meeting notes to taking surveys, receiving ticket requests to our helpdesk, and, of course, the strong suit of project management. The ability to delegate and track what has been done, what is currently being worked on, and what is in the pipeline. It is nice to have a one-stop shop to get all these things done without needing so many different pieces of software to do it. We eliminated a very well know helpdesk software to use ClickUp instead because it was more transparent and much easier for the user to fill out a helpdesk request and for us to all see, assign, and complete. I could not say enough good things about this software.

We use it heavily to integrate and delegate issues into our Clickup via forms reporting bugs to our 3rd party DevOps. It permits the whole company to work together to get the best out of our other software platforms without a bunch of repeat efforts transferring requests from one platform to another. it is capable of being a one-stop shop.

I might be repeating myself here, but we have leaned heavily on ClickUp to take over the helpdesk requests so we could eliminate the old helpdesk platform and, by doing that, have a more transparent easy to use, assign, and follow issues flowing through our company. It has been very helpful for tracking trends, and when we are seeing repetitive issues coming in that we need to have all hands on deck where when it was the helpdesk software, it was delayed until we were flagged asking for help.