A Full-Service Admin to Team Collaboration.
August 10, 2022

A Full-Service Admin to Team Collaboration.

Jodi Salice | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ClickUp

We use ClickUp in our marketing department for project management and collaboration. Prior to using Clickup, we needed an administrative assistant to manually assign projects and subtasks, which was often problematic because she could only do it when she had the availability to do so. Because of that, projects were often delayed. I introduced Clickup to our marketing team because of the automations, so we no longer need to rely on our administrative assistant to assign tasks when her schedule allows. ClickUp does it for us in real time.
  • Automations
  • Project scheduling.
  • Task creation from forms.
  • Even though my notification settings are where I want them, I don't seem to be receiving all my notifications. I submitted this as a bug to the Clickup team several weeks ago, and they said they were able to reproduce the issue, but I haven't gotten an update since.
  • There is a bug with the templates. The subtasks I created for two of our templates get duplicated within each subtask when a task is created.
  • We no longer need an administrative assistant to oversee our project management.
  • We have reduced our project turn-around time by 20% since using ClickUp.
  • We have fewer meetings and emails because all correspondences are now in one place.
ClickUp has allowed our team to collaborate in real-time without having to set aside time for meetings or typing emails because all our notes and comments are saved and available to each other right in ClickUp. We also love the proofing feature of Clickup, where we can leave granular comments on graphic files.
It's really quite amazing how we can have all our project collaboration and associated documents all in one place with live changes across everything.
Our team used to use Asana, but it didn't have the automation. We switched to ClickUp for the automation so that we could have our tasks updated on the go. With Asana, we had to wait for our administrative assistant to get around to assigning tasks for us. We no longer have to wait because ClickUp does that for us via its automation.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

Navisite Productivity and Collaboration (Microsoft Office 365 and MDM), Adobe Acrobat DC
I've already recommended Clickup multiple times to colleagues and continue to do so. I can't say enough good things about it. Between the automation, templates, and all the different sorts of tracking and views, there's just no way to go wrong with ClickUp. My team has been using ClickUp for well over a year now and I feel like we've barely brushed the surface of what it can do. It's really quite amazing.

ClickUp Feature Ratings

Task Management
10
Resource Management
Not Rated
Gantt Charts
9
Scheduling
9
Workflow Automation
8
Team Collaboration
10
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
10
Email integration
10
Mobile Access
9
Timesheet Tracking
10
Project & financial reporting
Not Rated