1. Home
  2. Project Management Software
  3. ClickUp Reviews
  4. User Review of ClickUp
Amazing Tool for Project Management.
Updated November 11, 2022

Amazing Tool for Project Management.

Ozan Emrah Çaycı | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We use ClickUp for task management, time logging, project management, and customer support ticketing purposes. Whenever we have a project, we can create a space for that; we can create tasks and sub-tasks. We can assign them to the staff. We can set a deadline for it to follow up easily. Staff can easily record their time spent on each task and sub-task. Whenever a customer sends an email to our support email box, ClickUp automatically creates a task for the issue reported.
  • We can easily create project hierarchy using spaces, tasks and subtasks.
  • We can easily record time spent on each task and subtask.
  • It can automatically creates tasks for the issues reported by customers.
  • It could be more user-friendly. Sometimes we feel lost in the UI.
  • When the number of spaces increases, it becomes slower. There might be some room to improve performance.
  • Positive impact on resource management which obviously saved expenses.
  • Positive impact on support management which significantly reduced labor costs.
  • Positive impact on time logging which helped to track team members' performance.
ClickUp helped a lot to manage projects with team collaboration since it is cloud-based solution. Whenever a staff makes a change on a task, another staff has access to changes immediately which speed up the process. In addition to that, it is very easy to get a report of time logs so that we can easily track the team's performance.
ClickUp integrates with an email so that we integrated our support mail box with it. Whenever a customer reports an issue or asks for support, ClickUp creates a task for that email so that we can easily track support requests. This helps saving labor cost for a staff to be assigned for support mailbox.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

Harvest, Zoom, Slack
Whenever we have a project, we create a space for it. We create tasks and subtasks. We assign each subtask to the staff. They can easily log their time. After completing the project, it creates tasks for each support request via email automatically. Moreover, it integrates with a number of other software so that the data flow becomes faster and easier.

ClickUp Feature Ratings

Project Management
10.0
Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
10
Document Management
10
Email integration
10
Mobile Access
10
Timesheet Tracking
10
Professional Services Automation
10.0
Project & financial reporting
10

Using ClickUp

30 - We have project management, business analysis, QA, development, sales, marketing, and HR departments using ClickUp to manage projects, coordinate, log time, collaborate, communicate and report purposes. The marketing and sales teams use it for marketing and sales tasks. The business analysis team collects requirements, project management organizes and schedules, the development team completes tasks, and the QA team tests them. All of them log their time and the HR department collects the time reports.
  • Project Management
  • Collaboration
  • Communication
It satisfies all we need.