Item: ClickUp
Rating: 7
Author: Verified User

Overall Satisfaction with ClickUp

Use Cases and Deployment Scope

We use Clickup for the project and team management across the organization, for everything from individual content or marketing pieces to more complicated marketing campaigns, social media post planning, SEO ideation, and tracking, etc. Other teams use it for team, customer, and project management in a variety of ways: bug reporting, design sprints, user permission changes, and client request management.

Pros and Cons

Pros

Interoperability — click-up tasks, lists, and statuses all link together really well, making it easy to move tasks around or display them across teams.
Flexibility — the ways that projects can be structured are almost endless, and the views + filters feature options are powerful for reporting and tracking.
Tracking — there are a great many time and task-tracking features that can offer real insight into how the team is working together.

Cons

Too many notifications — even with the ability to customize and remove the ones you don't want, the first thing everyone says when using it is "OMG so many notifications!" It's overwhelming for many people.
Can be a little buggy or sometimes there is delayed loading or things don't save, although this seems to have improved over the last few months.

Return on Investment

It's been helpful for team collaboration.
Has improved task and project visibility.

Collaboration

This would be hard to quantify in a meaningful way.

All-in-One Productivity Platform

I wouldn't say it has helped to simplify them, but it has helped them become more cohesive.

Alternatives Considered

Trello, Asana and Sunsama

I was not involved in the decision, but out of these three, Clickup is the most flexible and suited to larger, more complex teams and organizations who need to be able to manage multiple teams with very different needs under the same platform.

Key Insights

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ClickUp go as expected?

I wasn't involved with the implementation phase

Would you buy ClickUp again?

Yes

Other Software Used

Sunsama, HubSpot CMS Hub, Semrush

Likelihood to Recommend

Click-up is well suited for almost any project management scenario and style I can think of — that's one of its strengths. Whether you prefer a KANBAN board or a good old-fashioned GANTT chart, ClickUp has the functionality to impress your boss. We use it for: - general team management, weekly standups, etc. - individual content piece creation tracking, blog posts, research papers, - extracurricular project management (social stuff).

ClickUp Feature Ratings

Comments

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Great for complex teams with multiple needs.