Item: ClickUp
Rating: 10
Author: Jennifer Cleal

Use Cases and Deployment Scope

I implement custom builds of ClickUp workspaces for small businesses. This allows them to regain control of their day to day administration, full project management, as well as use it as a Customer Relationship Management system. No more lost leads and a better client experience. It has a relatively steep learning curve and I'd recommend getting someone to set it up properly from the start.

Pros and Cons

Project Management
Automations
Integrations
Constant product development
Support is very responsive and helpful

Implementing more complexe automations (but they're getting there)
Improved guided first use of ClickUp

Return on Investment

One automation set up in ClickUp saved more than 60 hours per year.
Better lead management has meant more conversions

Collaboration

There is more and better communication within the team. It allows tagging people in comments, and even assigning comments to people.
Good configuration of notifications means you never miss anything important but you're also not overwhelmed with unnecessary information.

All-in-One Productivity Platform

Projects are automatically announced to the team through a Slack integration.
Automations within ClickUp have saved so much time and improved our workflows

Alternatives Considered

Basecamp, Trello and Asana

ClickUp is a project management tool that surpasses all of these. The other are basically to-do lists, but ClickUp can actually let you automate interaction between tasks with conditions. This alone makes it stand out significantly.

Key Insights

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

Likelihood to Recommend

ClickUp is ideal for people and businesses who want to use it to manage their whole business and it provides a lot of structure for that. It's much more than the to-do lists or board views of other task management systems.

Because it's so complexe, you need to dedicate a lot of time to be able to use it well to get the most out if it. If you don't have that time, you can either get someone to build a system or walk you through it.

ClickUp and automagic joy

Overall Satisfaction with ClickUp