ClickUp is a fancy project management collaboration tool.
January 18, 2023

ClickUp is a fancy project management collaboration tool.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

In my current role, I would rate ClickUp as an invaluable tool for streamlining and improving our overall project management and productivity processes. In my role, a core aspect for me is the ability to have a clear overview of the organization's progress on strategic initiatives, ClickUp offers that through its Gantt chart view and calendar view. This would help me in determining the capacity of the particular team and plan the resources accordingly. ClickUp also provides the ability to set custom statuses, the ability to categorize tasks by different attributes, and the ability to filter and group tasks would provide me with a clear and granular view of the progress of a particular project, which is crucial to evaluate how the project is going and how to steer it in the right direction. Another aspect that would appeal to me is the flexibility of ClickUp, its ability to be used in many different fields, in our case, it would potentially serve as a central hub for all client projects, and its ability to customize the tool to fit specific needs would allow us to streamline our internal processes and workflows, improving the efficiency and effectiveness of our teams. In addition, the fact that ClickUp offers integrations with other apps and services that we hope to make use of such as Trello, it would enable us to seamlessly bring together different tools and workflows, which would increase the efficiency of our teams. Finally, the ability to track time, and having a clear overview of the team's performance, would enable me to evaluate the performance of the team (for a particular project), and plan for the future. All in all, as an IT company, I would highly recommend ClickUp as a valuable tool for improving project management, team collaboration, and performance tracking.
  • Gantt Chart and Calendar Views: ClickUp offers Gantt chart and calendar views that provide a clear overview of the team's progress (pertaining to individual projects) and workload. This helps me in determining the capacity of the team and plan the resources accordingly.
  • Task Management: ClickUp offers a comprehensive task management system that allows individual departments and teams to easily plan, organize, and execute projects. The tool's intuitive and user-friendly interface makes it easy for team members to access and update task information, track progress, and collaborate with one another in real-time.
  • Performance monitoring: The ability to monitor team performance and progress (on specific strategic initiatives and projects), would allow me to have a clear and concise understanding of how the initiative is progressing and how to steer it in the right direction.
  • There is scope for better Reporting and Analytics. Whilst ClickUp offers some basic reporting and analytics, the options are somewhat limited in my view. Improving the reporting and analytics capabilities would provide more detailed insights into the individual unit's performance and progress, which would be helpful for decision making and resource planning.
  • Time tracking options can be improved. Whilst ClickUp does offer time tracking, the options for tracking time are basic, for example, it doesn't offer a way to bill clients for time spent on a task, or detailed reports that reflect the actual time spent on a task compared to the estimated time, this would help in budgeting and resource planning.
  • The mobile app experience should improve. Although ClickUp has a mobile app, it is not as feature-rich as the web version and has some usability issues. Improving the mobile app experience would make it more convenient for users to access and update task information while on the go.
  • Reduced spend: By providing a clear overview of the team's performance, progress, and workload, ClickUp has helped teams plan and budget their resources more effectively, which has led to a reduction in spend (unable to share actual numbers).
  • Faster project/goal completion: By keeping projects and tasks well-organized, and by providing real-time visibility into the progress of projects, ClickUp has assisted teams to complete projects and goals faster, by providing a clear understanding of how the project is going and how to steer it in the right direction.
  • Time savings: By providing a central location for all project/initiative information and task management, ClickUp has helped teams save time (unable to quantify) by reducing the need for manual coordination and communication.
In terms of managing projects and tasks, ClickUp's comprehensive task management system allowed teams to easily plan, organize, and execute projects. By providing a central location for all project information and task management, and making it easy for teams to communicate, coordinate, and stay up-to-date with the progress of projects, it improved the collaboration between team members and helped with meeting project deadlines. With respect to tracking org-wide goals, ClickUp's "Goals" feature allowed teams to track the progress of org-wide goals, it also allowed teams to set up dependencies between tasks and goals, which helped teams stay focused on the most important tasks and goals, and track the progress of the org-wide goals, it helped in aligning the team's effort with the company's overall objectives.
We are still exploring this functionality.

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Well Suited

1) Project Management: ClickUp is well suited for managing website development projects with a lot of tasks and subtasks, the ability to organize tasks in folders and lists, and the ability to assign tasks and set due dates, would be a great help in planning, and tracking the progress of the project.

2) Time tracking: ClickUp allows for tracking time spent on tasks, this would be helpful for evaluating individual team performance, and for creating accurate project timelines and budgets.

ClickUp Feature Ratings

Task Management
Resource Management
Gantt Charts
Workflow Automation
Team Collaboration
Support for Agile Methodology
Support for Waterfall Methodology
Document Management
Email integration
Mobile Access
Timesheet Tracking
Project & financial reporting
Not Rated