Great fan of ClickUp!
January 26, 2023

Great fan of ClickUp!

Bianca Carlotta Chiappetti | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

ClickUp is extremely useful to most of our teams. Product team organizes sprints and releases, operational departments use it for internal task management; and most importantly it enables us to keep track of clear responsibilities and deadlines. Overall, ClickUp enables us to save time and better allocate resources, reducing manual tasks which can be repetitive.
  • Automations
  • Task management
  • Assignment of responsibilities
  • Dashboards
  • Automations (duplicates)
  • Automations (further triggers)
  • Dashboards bugging sometimes
  • 50% reduction of time spent on specific tasks through automation
  • 50% reduction of time spent creating report through dashboards
  • Efficiency
ClickUp has definitely improved our way of collaborating with each other and is now currently included in our internal process for cross-assignment of tasks. Forms to create tasks have especially made this easier, enabling the receiving team to make sure all the needed details were included. It is also helping track progress of other tasks without having to reach out.
We are still using different apps but that is more to adapt to a different ecosystem and organize teams and OKRs. ClickUp remains our preferred tool for internal task management and external communication.
We are still using both tools, but ClickUp enables us to send external emails and create dashboards based on those. Plus we have managed to integrate ClickUp with our product through API.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ClickUp go as expected?

I wasn't involved with the implementation phase

Would you buy ClickUp again?

Yes

ClickUp is perfect for internal task management - like CS teams and Product or Support. It is a bit less suited for following a sales pipeline.

ClickUp Feature Ratings

Task Management
10
Resource Management
7
Gantt Charts
Not Rated
Scheduling
7
Workflow Automation
7
Team Collaboration
9
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
Not Rated
Email integration
10
Mobile Access
2
Timesheet Tracking
Not Rated
Project & financial reporting
7