ConnectWise Control beats all competition
March 15, 2019
ConnectWise Control beats all competition
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
ConnectWise Control is used across our business for customer support issues. It saves site visits and brings efficiency to connecting to client systems. It is far more advanced than the competition and has a very quick connection speed. We've been very impressed with the customization options and how very easy it is to use the cloud service.
- Customization options based on customer's needs is excellent.
- Very easy to set up bespoke client agents.
- Very easy to update endpoints to new versions.
- Better Mac endpoint, where it doesn’t ask for permission after install when you use it for the first time, which can effectively lock you out of the endpoint.
- Reduce license costs for multi-users.
- About the same as our previous solution but this is easier and better to use.
- Overall positive.
This is better and the cost model is more transparent.