Coupa - The best choice for all of your electronic invoicing needs!
December 25, 2019
Coupa - The best choice for all of your electronic invoicing needs!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Coupa
Coupa is used as an E-invoicing tool for one of our clients. Although there are other vendors also in the E-invoicing space, Coupa is one of the most prominent ones, and hence this was what we decided to use. Coupa is tightly integrated to ensure various processes like order-to-cash, procure-to-pay, etc. work properly in the electronic transfer mode.
- It is easily configurable and has great customer support.
- It can connect to multiple ERP tools.
- It takes time for any new organization to get on-boarded.
- Not so user-friendly at first glimpse. It could be made more appealing to users.
- Overall - it is a positive impact as far as the various financial parameters it impacts.
- Initial resistance for getting used to new process was a negative, though.
Coupa is a relatively mature tool when compared to other options available on the market. Although the implementation takes time & effort - it is truly worth it in the long run. Additionally, Coupa's customer support is really good & prompt. Coupa is definitely a top choice for E-invoicing.