Item: CrowdCompass
Rating: 7
Author: Verified User

Overall Satisfaction with CrowdCompass

Use Cases and Deployment Scope

We use CrowdCompass at our two flagship events, an advocacy conference and a large NYC conference. We use it to keep our attendees both engaged and informed before, during, and after the event. It allows us to go (mostly) paperless and impress our attendees. Both groups contain a mix of older and younger users. The younger group really adopts the technology, while the older appreciates the ease with which they can use the app.

Pros and Cons

Pros

Customer service.
User experience.
Back end administration.

Cons

Customization.
Interactive features.
Documentation.

Return on Investment

Attendees love it and expect it at our events.
It’s fairly expensive, but is still one of the best on the market.
Less paper means less lugging around boxes and less shipping costs.

Alternatives Considered

DonorDrive and Dazzmobile

Crowdcompass integrates with Cvent, our event management platform. It is fairly easy and automatic. We chose it simply for this reason, but have been very satisfied with it. The other apps just don’t have the user-friendly administration as well the user-friendly attendee experience. CrowdCompass, along with accent, are also always innovating. You’ll be happy you choose hem and stuck with them.

Other Software Used

Salesforce Commerce Cloud, Cvent Event Management, TeamViewer

Likelihood to Recommend

Really good for companies who are using a mobile app at many events throughout the year. You can clone the design and brand it and the price gets better the more you use. It's great for big events with complex schedules and sessions. It’s less suited to smaller events and companies with a few events hat change drastically every year.

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CrowdCompass and Cvent leads the market in mobile event app innovation