DataMotion fits the bill
Updated March 02, 2024

DataMotion fits the bill

Deb Kelleher | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with DataMotion

Our organization uses DataMotion Secure Email for all emails containing sensitive attachments. We also offer the option for our clients to access it to send info to us that they feel is classified or sensitive. One of the features we prize is the access to when folks have opened and downloaded from our emails. It has proven helpful many times.
  • Encryption
  • Security
  • Easy to use
  • Address book
  • Skip a space before signature appears
  • Improved employee effectiveness.
  • Increased security.
We keep DataMotion separate from our other email, so this does not apply.
Our clients have become accustomed to our DM emails.
It was so long ago that we evaluated other products before choosing this one that I cannot recall.
Due to our staff being less savvy when it cones to security, we have opted for not integrating DM into our regular email.

Do you think DataMotion delivers good value for the price?

Yes

Are you happy with DataMotion's feature set?

Yes

Did DataMotion live up to sales and marketing promises?

Yes

Did implementation of DataMotion go as expected?

Yes

Would you buy DataMotion again?

Yes

I have not experienced a time when DataMotion did not fit the bill.

DataMotion Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I have not needed premium support. The product works well with very few glitches.
Yes - The team was extremely helpful and resolved my issue with real-time personal support.
About a year ago, we encountered an issue with the service. The team got to work immediately and helped me with the problem. It was resolved so quickly - better customer service experience than I am used to experiencing.
The support is great and quick.

Using DataMotion

If the address book could more easily populate into the email, you'd get a 10.