Overall Satisfaction with DiscoverOrg
DiscoverOrg is being used by our sales as well as marketing teams. We use it to identify target companies and prospects, as well as to gain insights around their organizations. It helps us to map out org. charts, and find out what technologies they use so that we can design targeted campaigns, etc.
- Org. Charts: Typically these are very accurate and help us to identify key decision makers.
- Contact Info: DiscoverOrg does a great job of giving me accurate contact information like direct dial, mobile, email, and LinkedIn Profile.
- Research Requests: Whenever I submit a research request, I typically receive a response within 24 hours. Most of the time I receive the info that I requested.
- Technologies: Sometimes there are missing technologies that I know an organization uses based on my discussions with them.
- Responsibilities: Sometimes there is very vague information about what a particular contact's role is within an organization.
- I would have to come back in 6 months or so to provide this information. I'm not sure how much ROI we have received in our sales dept., but marketing probably has seen great ROI in building email campaigns.
- RainKing
I have not used RainKing in over a year, but from what I remember, DiscoverOrg releases more updates, has better research request features, and a much cleaner UI. Also, the advanced search and triggers are great in DiscoverOrg. Again, I haven't touch RainKing in a while, so my review may be biased in this area.