Docusign is a true time and resource saver! Not sure why we waited so long . . .
December 05, 2019
Docusign is a true time and resource saver! Not sure why we waited so long . . .
Score 10 out of 10
Vetted Review
Verified User
Software Version
DocuSign Professional
Overall Satisfaction with DocuSign
Our company recently implemented DocuSign as we often have agreements and licenses to share and cosign with clients and vendors. DocuSign makes it so much easier than printing, signing, scanning and saving in secure locations. It is a time-saver while also making sure that we have legally executed documents on file. Not to mention that it saves lots and lots of paper!
- Easy to implement
- No training needed on use!
- Other clients and vendors use so it's seamless
- Super easy to add additional users across the company
- We have not found any ways to improve yet! (Just rolled out in the past 6 months, but so far, so good!)
- Eliminates the need for multiple paper copies
- Eliminates the need to scan copies
- No need to save copies in multiple places on a server or personal files
- Much more secure and legally binding than previous methods of getting signed copies when needed
- Much quicker turnaround on sending and receiving signed copies
We did not have another product. That meant copies were sent out with signature lines for signature, cosign, copy, scan, then saving in a file somewhere. This eliminated all of that!
Do you think DocuSign delivers good value for the price?
Yes
Are you happy with DocuSign's feature set?
Yes
Did DocuSign live up to sales and marketing promises?
Yes
Did implementation of DocuSign go as expected?
Yes
Would you buy DocuSign again?
Yes
Using DocuSign
20 - Accounting, licensing, creative, producers, finance, talent, account management
2 - Our accounting and finance team designates those who have a need. Because it's so easy to use and implement, no special skills are needed except to recognize the need and share access to information.
- Licensing
- Contracts
- Human Resources
- Accounting and finance
- Our licensing team is able to ensure assumptive agreements are executed, often on a rush basis
- Our HR team can share and return benefits documents quickly when there is a need
- Talent contracts can be executed on site if needed
- Benefits enrollment time
- Payroll changes
Evaluating DocuSign and Competitors
- Product Features
- Product Usability
- Product Reputation
- Vendor Reputation
- Third-party Reviews
Reviews were important to us especially from clients and vendors who use the same product
We did not have a resource before. I was not involved in the process, but know we've had great results
DocuSign Implementation
- Implemented in-house
Change management was minimal
- finding out everyone who could use effectively -- still adding users after 6 months
DocuSign Support
| Pros | Cons |
|---|---|
Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Support understands my problem Support cares about my success Quick Initial Response | None |
No - We have not found a need for additional support at this time
Using DocuSign
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Easy to sign up and learn how to use
- Easy to share
- Easy to save signed documents
- No question if a signed document is legally binding
- None so far!!
Yes, but I don't use it