DocuSign
Overview
What is DocuSign?
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Pricing
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$15
Real Starter
$15
DocuSign for Realtors
$35
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is DocuSign?
DocuSign states its mission is to accelerate business and simplify life for companies and people around the world.
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature to sign electronically on practically any device, from almost anywhere, at any time.
Legacy, paper-based agreement processes are manual, slow, expensive, and error-prone. So DocuSign aims to eliminate the paper, automate the process, and connect it to all the other systems that businesses are already using.
The vendor states their platform has 350+ prebuilt integrations with popular business apps. In addition, its API enables embedding and connecting DocuSign with customers’ websites, mobile apps, and custom workflows. They boast more than 500,000 customers and hundreds of millions of users in over 180 countries, using DocuSign to accelerate the process of doing business and to simplify people's lives.
DocuSign Screenshots
DocuSign Videos
DocuSign Integrations
- Agiloft Flexible Service Desk Suite
- ConvergeHub
- BiznusSoft HR
- FieldService360
- SAP CPQ
- GlobalCapture
- SmartIQ
- Workday Human Capital Management
- Salesforce
- Microsoft
- Oracle
- SAP
- Seal
- Apple
DocuSign Competitors
- PandaDoc
- Dropbox Sign
- RightSignature
- Formstack Forms
- eversign
- Conga Sign
- Adobe Sign (formerly EchoSign)
- OneSpan Sign (formerly eSign Live)
DocuSign Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone |
Supported Countries | Singapore, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Netherlands, United Arab Emirates, Unites States, United Kindom, Turkey, Ukraine, Uruguay, Vietnam, Romania, Russia, Latvia, Lithuania, Luxembourg, Macau, Malaysia, Mexico, New Zealand, Norway, Nigeria, Peru, Philippines, Poland, Portugal, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Cameroon, Canada, Chile, China, Columbia, Czech Republic, Ireland, Japan, Kazakhstan, Italy, Indonesia, Israel, Denmark, Ecuador, Egypt, Estonia, Finland, France, Greece, Germany, Guatemala, Hungry, Hong Kong, Iceland, India, Indonesia |
Frequently Asked Questions
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DocuSign Will Save You Time
- Ease of signature collection effort (fewer steps, fewer location/technology/knowledge requirements)
- Speed of signature collection (from transmission to signature to receipt of signature)
- Ease of user account management (administrative function)
- Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
- Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
- It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
- Electronic signature
- Signature fields for 3rd party documents
- This has cut our signature collection time by 70%
- Electronic storage of signed documents has given us a secure backup for sensitive data
- Need for electronic signature
- Distance between requestor and signature provider
- Lack of scanning/faxing/etc ability for signer for a wet signature
- Electronically secured/stored signed documents
- Policy sign offs
- Formal Acknowledgements (policy, disciplinary actions, annual review)
- Job Offer signatures
- Pre Background Check Screening Authorizations
- I'm not sure. I'd be curious to see other ways companies are using the technology.
- Product Features
- Product Reputation
- Implemented in-house
Once expectations were in place we created templates
Then we added the users and me as the admin
Then we went live.
It was fast fast fast, and we were up and running in no time. The longest part was the document configuration for 3rd party email templates.
- User error
- 3rd party integration slips (on 3rd party, not DocuSign)
- Online training
- Document Status Monitoring
- Reporting and Filtering
- Document Management
- Integrating fields in 3rd party software, due to instability in the 3rd party platform, not DocuSign
- Easy to implement
- No training needed on use!
- Other clients and vendors use so it's seamless
- Super easy to add additional users across the company
- We have not found any ways to improve yet! (Just rolled out in the past 6 months, but so far, so good!)
- Eliminates the need for multiple paper copies
- Eliminates the need to scan copies
- No need to save copies in multiple places on a server or personal files
- Much more secure and legally binding than previous methods of getting signed copies when needed
- Much quicker turnaround on sending and receiving signed copies
- Licensing
- Contracts
- Human Resources
- Accounting and finance
- Our licensing team is able to ensure assumptive agreements are executed, often on a rush basis
- Our HR team can share and return benefits documents quickly when there is a need
- Talent contracts can be executed on site if needed
- Benefits enrollment time
- Payroll changes
- Product Features
- Product Usability
- Product Reputation
- Vendor Reputation
- Third-party Reviews
Reviews were important to us especially from clients and vendors who use the same product
- Implemented in-house
- finding out everyone who could use effectively -- still adding users after 6 months
- Easy to sign up and learn how to use
- Easy to share
- Easy to save signed documents
- No question if a signed document is legally binding
- None so far!!
DocuSign - great for a Remote Workfoce
- Files are retained within each user's account for excellent data retention.
- Files are date and time stamped to show when the review was completed.
- Workflows and routing systems are easily created - no more shuffling papers across desks.
- Only limited review notes can be added to a DocuSign Envelope.
- Workflows/review orders cannot be saved as a default.
- Reviewing complex files is easier on paper than on a computer within DocuSign
- Reduces printing costs.
- Enables a remote workforce - reducing necessary office footprint.
- Reduced need for paper file storage in the office.
HR
Accounting
Purchasing
She is responsible for creating accounts for employees that request them and deactivating accounts for departing employees.
- Contract review and approval
- Signing HR documents, such as offer letters, year end evaluations, merit increase and promotion documents
- Sending sales agreements to customers for review
- Workflow and review process for journal entries
- Workflow and review process for account reconciliations
- Implemented in-house
We made a clean switch from paper to DocuSign and never looked back.
- Satisfy auditors that a review was well documented for SOX compliance
- Self-taught
- Adding different file types to an envelope
- Changing order of files within envelope
- Adding multiple signers to the envelope
- Providing comments/necessary changes within DocuSign
The mobile UI allows you to generate your own signature by signing on the screen of the device and is easy to click through signature areas.
Deliver Fast Mortgage Docs by Docusign!
- Docusign's legal team keeps up with the trends in the finance industry so we are in compliance.
- Enterprise support offers quick customer service for any troubleshooting issues.
- The website offers easily laid out how to guides at hand.
- The only issue I had in past with docusign was matching templates but they resolved this issue for us recently.
- Increased employee efficiency- we make sure when setting up the package- all necessary signature lines are tagged so we don't have to bother the customer again.
- Saves ups and postal cost!
- When someone is out of the office we can easily share mailbox accounts.
- ala mode
- Tracking of electronic signature and record consent.
- Recently started to use DocuSign for initial employee applications.
- Authorizations for managers to sign off on requests for new computers.
- To sign closing documentation- right now we can only use initial RESPA docs but perhaps in the future we can host closings electronically.
- Price
- Product Features
- Product Usability
- Product Reputation
- Vendor Reputation
- Implemented in-house
- None
- Sending an envelope.
- Exporting users into DocuSign from a csv file.
- Setting up templates.
- Nothing.
A no-brainer for contract management
- Digital signatures have many applications, but for our company, we used it as a contract management system.
- The 1st time that you upload a new document that you want to turn into a digital form, it takes quite a bit of work to tell DocuSign where the data fields are and what type of data needs to be entered in these fields (e.g. phone number, email address, etc...). However, once it's done, if you make edits to the form offline (e.g. you change some legal wording) and you upload the document to DocuSign again, DocuSign does a very good job at remapping the fields based on the mapping that you had done with the previous version.
- DocuSign gives you quite a bit of flexibility on workflows (e.g. this person needs to sign first, then this person second, etc...)
- I wish it had had a more flexible document management capability to store contracts and other signed documents. I ended up downloading all the signed documents and moving them to a more flexible document management system.
- Compared to our traditional paper process, it increased the likelihood for a client to sign our engagement letter by a good 20%.
- It accelerated the sales cycle by several days. We didn't hear clients saying "I'm travelling. I'll send you the contract when I'm back in the office with a fax machine".
- It decreased the time to process a new contract into our CRM and accounting package from 30 minutes to 10 minutes, because the client data was filled in digitally.
- The company in which I implemented DocuSign produced a lot of engagement letters. We typically emailed the engagement letter to the prospective client. Before we used DocuSign, the client would print the document, fill it in, sign it and either fax it, scan it and email it or snail mail it. It would slow the sales cycle and we'd sometimes lose the client in the process. With DocuSign, the engagement letter could be filled in and signed online and submitted very quickly. DocuSign also allowed us to get the client's data electronically and move it into the CRM system without double entry.
- Implemented in-house
- Self-taught
- Not at this time.