Drift AI-based Chat tool for your websites
June 04, 2021
Drift AI-based Chat tool for your websites
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Chat
Overall Satisfaction with Drift
Drift is being used by my company to interact with prospects directly on the website. It is mainly used by the marketing team to capture leads from the visitors of the website. It mainly solves a business problem of Turnaround time for the prospects and instant answer to their Questions.
Pros
- User friendly
- Intuitive Playbook designs
- Great Customer Support
Cons
- High Pricing
- More integrations can do wonders
- Multilingual support
- AI based Playbooks
- Ability to integrate Calendar
- User friendly UI/UX
- reduced Turnaround time of attacking Marketing leads
- Improved lead Qualification
- Increased Efficiency of the SDR team
- Olark and Intercom
-AI based product with easy to use interface
-Great support team (always active)
-Drift blogs and marketing collateral is very informative.
-Great support team (always active)
-Drift blogs and marketing collateral is very informative.
Do you think Drift delivers good value for the price?
Yes
Are you happy with Drift's feature set?
Yes
Did Drift live up to sales and marketing promises?
Yes
Did implementation of Drift go as expected?
Yes
Would you buy Drift again?
Yes
Comments
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