Drop looking at anything else and pick Dropbox!
Updated October 22, 2019

Drop looking at anything else and pick Dropbox!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

Dropbox was used as part of an "underground" movement to support collaborative file-sharing before we had a corporate solution in place. It enabled us to easily share files and documents without having to worry about file shares. It gave us some ability to collaborate in real-time, with some reasonable plugins to Office.

Pros

  • Document and file sharing.
  • Conflict management.
  • Machine synchronization.

Cons

  • Additional paid tiers.
  • Clearer error messages when something's not syncing.
  • Extraneous unused features.
  • Dropbox solved a business problem for us in enabling us to collaborate in documents in near or real-time -- enabling faster iteration on critical documents.
  • Dropbox solved the problem of complex computer file-sharing, providing a simple and elegant solution by way of a desktop client, enabling faster time to effectiveness for new people.
  • Dropbox provides easy access controls so that you can revoke access to files on lost mobile devices, protecting our IP.
Overall, Dropbox is stellar to use. It's clear that any files that exist in that folder are synced to your other Dropbox instances. It makes sharing with other users very easy and intuitive. The only reason that I didn't give it a full 10 is that sometimes things don't sync, and it's usually your own fault (because they're open somewhere), and Dropbox could do a better job communicating that to you.
Ultimately, Dropbox just works, so I've never had to contact their support team for any issues. That's not to say that I've never run into any problems at all, but they have all been issues that I've been able to solve myself in a quick period of time, and therefore did not need to engage support.
We briefly considered Mozy and Carbonite as solutions against Dropbox, but their focus is backup first. To be honest, I'm not sure if either even offers a file sync feature any longer. They didn't solve the problem that Dropbox does in an elegant way. Apple iCloud is very good and comparable to Dropbox, but it isn't universal in the same way that Dropbox is. It just doesn't offer as good of an experience on non-Apple platforms.
Dropbox is extremely useful in situations where you and other co-workers need to share and collaborate on documents and files. It handles all the syncing so that every time you update a file, it updates your co-workers' copies of it for you without any need to notify them. It is also good for keeping multiple computers in sync on the same set of files.

Dropbox Feature Ratings

File Sharing & Management
9.4
Versioning
10
Video files
10
Audio files
10
Document collaboration
7
Access control
10
File search
9
Device sync
10
Cloud Storage Security & Administration
9.3
User and role management
8
File organization
10
Device management
10
Cloud Storage Platform
8.0
Performance
8
Reliability
8

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