Simple, Intuitive, Insightful
Anonymous | TrustRadius Reviewer
Updated January 03, 2020

Simple, Intuitive, Insightful

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Everhour

Everhour is currently being used across our entire organization and is primarily used for reporting time spent per client. It helps us to better project employee utilization and estimated billing for clients.
  • Reporting.
  • Ease of use.
  • Unable to customize daily/weekly summary emails.
  • Gained full insight into actual time spent vs. estimated for more accurate client billing.
  • Identified more productive employees.
Everhour is the most user-friendly time tracking app that we have used, which is more motivating for employees to continue using it. We'll often have hundreds of tasks being worked on during a given day, and we love that Everhour makes it simple to integrate into Asana (our project management system). The simpler the system, the better employee adoption rates! Reporting is also more straightforward and easier to create than we have found with other time tracking software.
I haven't had to contact Everhour support because their help articles have answered every question that our team has had thus far!

Do you think Everhour delivers good value for the price?

Yes

Are you happy with Everhour's feature set?

Yes

Did Everhour live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Everhour go as expected?

I wasn't involved with the implementation phase

Would you buy Everhour again?

Yes

We currently use Everhour within Asana, and it is so convenient and easy for employees to track all time spent per client, per project, and even per task! It offers a super convenient interface within Asana, and you avoid any extra clicks trying to track progress across multiple platforms.

Everhour Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
We use Everhour's integration with Asana, and when Asana released a platform update (for which there was no notice given), Everhour immediately sent out an email alert to our entire team about how to update our Everhour extensions so that it would remain compatible with Asana. Their resolution was almost immediate, and they were able to communicate the error and solution to my entire team so that I didn't have to follow up with everyone one-by-one to get us back up and running. It was great!