Anatomy of Evernote
October 18, 2019

Anatomy of Evernote

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Evernote

Evernote is primarily being used as a document collaboration tool in our organization. While it is a very simple tool, it just solves that basic problem.
  • The beauty of Evernote is that it is device and operating system agnostic. We write on our app and it shows up on the web seamlessly.
  • I like this better than One Note as it is much lighter and has not crashed on me even once. Creating personal tags is very convenient.
  • Providing good integrations with snapshot tools would be very convenient. I can still attach the photos or screenshots but it is not simple.
  • When I used Evernote, it did not have to-do lists. This was very-painful to manually go and add bullet points for a simple task.
  • Evernote is not too expensive for a premium edition but still, it is not free. Our company is moving to Slack and One Note for document and message collaboration now as they are bundled as part of other bigger services.
  • It would be helpful if Evernote could give a lot of other features like emails, reminders, to-dos and chat systems so that people can collaborate better.
Evernote is a very simple collaboration tool. It was first in the market and provided a great cross-platform solution to share notes. However, other tools like OneNote, Slack, Dropbox, and Box provided easier solutions. Evernote could not keep up with the trends and innovation. Bundling other features like chat and emails would definitely help.
I have personally not used their customer support much. But, the little I have used it was a very good experience and got a faster response. The costs were not too bad either.

Do you think Evernote delivers good value for the price?

Yes

Are you happy with Evernote's feature set?

Yes

Did Evernote live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Evernote go as expected?

Yes

Would you buy Evernote again?

Yes

Evernote was first in the market to provide a lot of easy with document collaborations. I think it has lost its edge to a lot of other simple products like Apple Notes, Google Docs or Microsoft OneNote. People prefer native apps that come preinstalled on their devices already as compared to going to the app store to install something new. But, Evernote still does a good job in document collaborations.

Evernote Feature Ratings