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Exclaimer

Exclaimer

Starting at $0.90 per month per user
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Overview

What is Exclaimer?

Exclaimer is a provider of email signature solutions, empowering businesses to unlock the potential of email as a key digital advertising channel. With its tools, organizations can simplify the management of email signatures to deliver consistent branding, promote marketing campaigns…

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Recent Reviews

Great tool!

10 out of 10
February 12, 2024
We use Exclaimer to ensure autosignatures are brand aligned and include all legal disclaimers as well as allowing us to promote marketing …
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Excellent Exclaimer

10 out of 10
December 15, 2023
Incentivized
We use Exclaimer for staff signatures as well as our shared mailboxes and for our charity. We have groups setup and display different …
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standardized signatures

9 out of 10
November 21, 2023
Incentivized
We use exclaimer for all of our outlook signatures for our users. This is beneficial because all of our employees have the same signature …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Verified User
Director in Information Technology
Legal Services Company, 501-1000 employees
Darren Parker | TrustRadius Reviewer
Darren Parker
Group IT Lead
Juniper Education Group (Information Technology & Services, 201-500 employees)
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Pricing

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Starter

$0.90

Cloud
per month per user

Standard

$1.45

Cloud
per month per user

Pro

$1.75

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.exclaimer.com/pricing/?utm_…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $0.90 per month per user
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Product Demos

Exclaimer Product Tour

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Product Details

What is Exclaimer?

Exclaimer is a provider of email signature solutions, empowering businesses to unlock the potential of email as a key digital advertising channel. With its tools, organizations can simplify the management of email signatures to deliver consistent branding, promote marketing campaigns and company news, and gather real-time customer feedback. The company recently launched its new brand to market, with a focus on aligning the brand with the company’s core values, target audiences and long-term strategic goals.

The vendor states that currently 50,000 organizations in 150+ countries rely on Exclaimer for their email signature solutions. Its customer base includes Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards.

Service benefits

  • Takes control and ignites the potential of every employee email signature.
  • Ensures contact information is always up to date with automatic syncing from a directory.
  • Boosts campaigns and drives conversions using banners and icons.
  • Tracks every click to display success in real-time.
  • Keeps every email on-brand and on-point with the right legal disclaimers and compliance messaging.

For more information, visit www.exclaimer.com or follow Exclaimer on Facebook, LinkedIn, and Twitter.

Exclaimer Features

  • Supported: Centrally manages email signatures from one location.
  • Supported: Drag and drop editor to deisgn email signatures.
  • Supported: Elevates promotional messaging with banners and social icons.
  • Supported: Includes functional elements like one click surveys and disclaimers.
  • Supported: Provides rules to apply signatures across roles, departments and locations company-wide or individually.
  • Supported: Automatically syncs contact details with Azure Active Directory or Google Directory.
  • Supported: Grants editing access for teams and employees to update their own details.
  • Supported: Rules around signature application.
  • Supported: Rules for signatures based on email address or domain name.
  • Supported: Multiple signatures available from within their email program making sure they aways sign off in the right way.
  • Supported: Messaging and banners can be placed above the email body for greater impact.
  • Supported: Advanced targeting to deliver the right message at the right time.
  • Supported: Displays feedback and engagement in dedicated dashboards.
  • Supported: A/B testing and performance measurement to give signatures an extra charge.
  • Supported: Monitors and reports on signature imprinting and usage.
  • Supported: ISO, SOC 2 Type II, GDPR, and HIPAA compliant.
  • Supported: Security including 2-factor authorization and 24/7 monitoring service.
  • Supported: Hosted within 12 regional Azure datacenters worldwide.
  • Supported: Datacenter failover if an issue occurs at a regional datacenter.

Exclaimer Screenshots

Screenshot of The drag-and-drop designer to design email signatures.Screenshot of Options to create professional email signature templates in minutes. The signature designer does not require any HTML skills to use.Screenshot of A pre-defined template from the Exclaimer Cloud template library, or professional email signatures can be created from scratch.Screenshot of The Exclaimer Cloud Outlook Add-in which allows users to choose their email signature as they compose a message.Screenshot of Social media icons can be added into email signature templates.Screenshot of 1-click surveys can be embedded to email signature templates with Customer Thermometer.Screenshot of Advanced rules can be created and used to decide which signature will be applied for a specific user.Screenshot of Email signatures are organized into folders and restrict specific templates to specific users or groups.Screenshot of The Headline Content feature can add headers to email signatures

Exclaimer Videos

Exclaimer is an email signature management solution used to create, control, and deploy company email signatures, firing up new marketing channel.

Watch How Make-A-Wish UK implemented Exclaimer to ensure brand consistency across all emails and to effectively promote current marketing messages.

Exclaimer Integrations

Exclaimer Competitors

Exclaimer Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish, German, Spanish, French, Italian, Dutch, Portuguese

Exclaimer Downloadables

Frequently Asked Questions

Exclaimer starts at $0.9.

CodeTwo Email Signatures 365, Xink, and Crossware Mail Signature are common alternatives for Exclaimer.

Reviewers rate Usability highest, with a score of 8.9.

The most common users of Exclaimer are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(346)

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
October 23, 2023

Exclaimer - The answer to all our signature woes!

ST
Simon Tregear
IT Support
Proper Cornish LTD (Food Production, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use Exclaimer to apply signatures to all of our users. We have multiple designs for different groups of users (Sales, Marketing, Production etc...) and multiple different designs that apply according to events set out by our marketing department

Before Exclaimer there was no central signatures and users would add their own, not following the company image. Exclaimer has allowed us to centrally manage this and improve our branding.
Pros and Cons
  • Centrally manage email signatures
  • Ease of design and felxibility
  • Reliability
  • Excellent support when needed
  • A calendar to clearly show planned signatures
  • An app for changing when mobile
  • A way to trace emails to trouble shoot any rare issues
Likelihood to Recommend
Exclaimer has been excellent for us. From initial implementation the support for getting our initial template setup was excellent too migration of templates over to the new platform.

It has always been flexible for us and allowed us to run different campaigns on different user groups all from one centrally managed location
Return on Investment
  • Centrally managed - saving time having to manually create signatures on each users outlook account
  • Marketing - has allowed us to push marketing campaigns for different user groups effortlessly
  • Brand - has ensured all users are compliant with the companies brand
Flexibility
Exclaimer has allowed us the flexibility to schedule multiple different marketing campaigns. Our sales department now cover 3 different ranges within the group - we can schedule different signatures depending on the sales reps current sales campaign.

We also now have the flexibility to add holiday and shutdown opening times to make customers aware, this has proved very successful

The ease to create a new signature within the new editor has been a welcome addition
Security and Reliability
When looking at available email signature providers, Exclaimer was the only one at the time to openly provide details of where our data is stored. This proved a large deciding factor on using Exclaimer

The guides provided at setup to securely link Exclaimer to Office 365 with all correct rules etc.. for security also made the roll out very easy
Alternatives Considered
We tested CodeTwo alongside Exclaimer. We went with Exclaimer for the much easier to use editor, the support for setting up the first template and how open they were with data security.

They also provided much simpler guidance to initially setup the integration into office365 and gave an all together simpler trial
Other Software Used
Users and Roles
2
Exclaimer is managed by the IT department with the content created by our internal Graphics Designer and marketing

IT have kept control of the template design and the application of the signature to keep help keep tasks off of our small marketing department. This has proved successful with no errors
Support Headcount Required
2
Business Processes Supported
  • Marketing Promotions
  • Award Promotions
  • Centralized Management
  • Correct contact details by using AD Sync/Azure AD Sync
  • Brand Compliance
Innovative Uses
  • Communicating Shutdowns
  • Goods Inwards Booking
  • Promotion of external shows the company is attending in agreement with the external show provider
  • New product launch promotion
Future Planned Uses
  • Meeting Bookings
  • Teams click to call once integration is in place
Likelihood to Renew
10
Very happy with how Exclaimer performs and have no need to look elsewhere
Products Replaced
No
Key Differentiators
  • Cloud Solutions
  • Integration with Other Systems
  • Ease of Use
Ease of use was the most important - we wanted something that can be centrally managed, scheduled and easily updates without too much work
Evaluation Lessons Learned
Look at some more solutions - but Exclaimer offered all we needed so didn't have a need to look further
Implementation Details / Implementation Partner
  • Implemented in-house
Implementation Phases
No
Change Management Lessons
Change management was minimal
Implementation Issues
  • We had zero issues during implementation. The guides walked you through office 365 integration perfectly
Implementation Rating
10
Ensure the documentation you follow is the latest version as Office 365 changes often
Support Rating
10
Support has always been excellent - from initial setup and help with the first template to all small questions along the way, support has always been prompt and fixed any issues in a very reasonable time frame

We had a very odd issue with some signatures not applying after an update - the support team found a rule issue promptly and advised us how to fix it without compromising security
Premium Support
We have the standard support package - this has provided all the support we have ever required

We have never been left in a position where our issue has caused us to not be able to function

Support have always been friendly and willing to listen to any concerns which is getting rarer
Exceptional Examples of Exclaimer Support
We had templates created in the old editor - we needed a change making but could not do so as the new editor had been launched

Withing 30 minutes all our templates had been converted and we are able to then update what marketing had requested - very fast turnaround
Usability
10
The new editor improved the ease of use considerably, this was a welcome improvement

The guides provided by Exclaimer have always been very accurate and helped in deployment and updating anything along the way that needed to be with regards to Office 365 integration (Update to rules etc have been done by a wizard presented to you within the console)
Easy Tasks
  • Scheduling signatures
  • Signature Design
Difficult Tasks
  • None - all is simply laid out and easy to understand
Mobile Interface Availability and Impressions
No
October 28, 2022

Best in Class, Excellent Technical Support.

JW
James Walker
Technical Services Manager
Diatec (Information Technology & Services, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Exclaimer allows our company to standardize all signatures across desktop, laptop, and mobile devices, so we present a professional image to customers and suppliers. The templates allow us to deploy different signatures per department while maintaining the overall professional look of the signatures. As certain departments have different signature requirements this is an excellent feature.
Pros and Cons
  • Easy to deploy.
  • Flexibility on templates.
  • Excellent customer support.
  • Easy of use.
  • Preview of signatures shows us what they will look like.
  • MSP pricing.
  • Sales presentations.
Likelihood to Recommend
If your company wants a scalable and flexible solution then Exclaimer is best in market. Having the ability to apply multiple rules and layers of signatures against those rules really makes this product stand out from the rest of the market. On-premise and cloud based along with the ability to attach signatures to mobile devices is a big help to most IT departments
Return on Investment
  • Regulatory compliance.
  • Brand standardisation.
  • Central IT.
Flexibility
The templates are excellent and allow different departments to use different signatures With the different rules that can be deployed, the selection and implementation of different signatures is a great benefit to IT departments and allows greater flexibility in using this product. The ability to see which rules are applied to individuals allows great ease of troubleshooting when issues arise.
Security and Reliability
While the integration of the connection to Office 365 is seamlessly integrated through the use of setup wizards, yet it maintains a secure connection between the two platforms therefore the chance of stray emails is much lessened. These features are a major benefit to anyone looking for a secure product while maintaining a standardised and professional look to their signatures.
Alternatives Considered
Exclaimer was a far superior product with better technical support. The staff at Exclaimer were really helpful and even helped us deploy the first set of template signatures for our organisation, this meant that setting up new ones was as simple as following the existing templates, this level of support is what really makes the difference when you are choosing which product to purchase.
Other Software Used
Products Replaced
No
Key Differentiators
  • Price
  • Product Features
  • Product Usability
Easy of deployment and usability where the main factors in deciding which signature product to purchase, we choose Exclaimer as it was seamless to deploy and the features allowed us to quickly standardise on a professional looking signature across our organisation. The easy of deployment with such a feature reach app was the main deciding factor.
Evaluation Lessons Learned
It is unlikely we would change much, once a product can be deployment and has a reach set of features which make that deployment straightforward, then provided the product is reasonably priced then we would not consider changing the selection process. Proof of concept is the main test for any IT product and usually this can be determined during the trial phase
Usability
8
While it does require some IT skills to deploy, its wizards and ease of use make it a dream product to work with. The ability to connect to our office 365 platform was easily achieved through the wizards along with the setup guides which showed us how and what DNS records needed to be changed.
Easy Tasks
  • User integration
  • Signature Preview
  • Setup Wizards
Difficult Tasks
  • None
Mobile Interface Availability and Impressions
Yes
We found that the mobile interface work closely to the full interface and allowed us to seamlessly integrate all the devices we needed within the scope of our organisation. Accessing the mobile interface is just as easy and using it is simple. The ability to have both interfaces is also quite a benefit.
October 26, 2022

Use Exclaimer for your Disclaimer.

Verified User
Manager in Information Technology
Law Practice Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
It is a legal requirement in the UK to have company information in an email when sending emails external to your company. These can be very complex when factoring in different departmental needs. Or email campaigns that target certain companies. Exclaimer makes these complex tasks very simple for even nontechnical staff.
Pros and Cons
  • Easily integrate with Office365.
  • Easily create and manage templates.
  • Licensing is very easy.
  • Support is exceptional.
  • The ability to create a bespoke User Data Sync Schedule would be handy.
Likelihood to Recommend
Before installing Exclaimer, some people simply created their own signatures and disclaimers. There was no consistency; most of them didn't look professional. What was worse was that some didn't even send a signature or disclaimer, which left the company open to all kinds of litigation. Installing and setting up Exclaimer ensured that everyone sent a consistent signature and disclaimer out. On top of that, we were able to do marketing campaigns for particular departments or to particular customers. I am unable to think of any scenarios where Exclaimer is not appropriate.
Return on Investment
  • We have certainly had an ROI, but it is hard to quantify as we don't have analytics with regard to the marketing campaigns we used.
  • It has ensured UK regulatory compliance.
  • We have certainly had an ROI within the IT department as it is centrally managed and so cuts down on admin tasks.
Flexibility
We haven't used all the functionality. However, we have used creating and scheduling different email signatures for different departments and customers for a specific period. This takes the leg work out of remembering when to start and, more importantly, when to finish the campaign. It's no good running a Christmas campaign and then forgetting to turn off the disclaimer after Christmas!
Alternatives Considered
We haven't used or evaluated any other products. It came recommended, so we scheduled the demo, and everything from the price, ease of installation, maintenance, and creation of templates was so intuitive and obviously best of breed, along with their quality support. We were more than happy to move forward with Exclaimer.
Other Software Used
Users and Roles
15
They represent the following departments, IT, Marketing and Business Development. IT from a setup and maintain point of view, Marketing from a consistency point of view to ensure everything is on brand and has the same look and feel and the Business Development team from a targeted campaign point of view.
Support Headcount Required
5
All the people who support Exclaimer in-house are in the IT department. Ranging from the Service Desk which supports the AD->AAD fields that contain the information to be populated in the signature/disclaimer, to the 2nd line support, who supports the mail flow rules and the templates rules.
Business Processes Supported
  • Ensuring a signature and disclaimer are on all emails.
  • Ensuring consistency within the email signatures and disclaimer.
  • Central management of the templates.
Innovative Uses
  • I can't think of any I'm afraid.
Future Planned Uses
  • We have requested a demo for the Power Ups.
Likelihood to Renew
10
We will 100% be renewing our Exclaimer license. Our license model is monthly, and as previously mentioned, we are extremely happy with Exclaimer for the two main priorities, price and functionality. Couple those two with the other nice-to-haves, good support, and ease of use, and it's a no-brainer to keep with Exclaimer.
Products Replaced
No
Key Differentiators
  • Price
  • Product Features
The functionality was the most important. After the demo, it was clear that Exclaimer fulfilled all our needs and then some.
Evaluation Lessons Learned
When we did the evaluation, it was simply on the recommendation of a valued contact. This was almost ten years ago. Nowadays, we have a whole host of processes and procedures ranging from vendor onboarding questions to financial health checks. We would also have more than one vendor evaluated for such a project.
Implementation Details / Implementation Partner
  • Implemented in-house
Implementation Phases
No
Change Management Lessons
Change management was minimal
This wasn't a change. This was a new install and so simply followed Project rules.
Implementation Issues
  • There were no issues either small or significant.
Implementation Rating
10
The implementation was done in around an hour. There were no issues at all.
Training Types Used
  • No Training
Ease of Exclaimer Training
The product was indeed very easy to learn. We also took advantage of the Exclaimer Template design service. They created the templates for us, and we simply uploaded them into Exclaimer. From there, we made changes ourselves and so learned how to use the product.
Product Configurability
9
Exclaimer is extremely configurable in all different manner of ways, from the template design to mailing flow rules. It is very extensive but not at the expense of its useability or intuitiveness. It is so very user-friendly and can easily be learned and picked up.
Configuration Lessons
Have a sandpit folder in which all the templates are pointed solely at a test group of users. Make any changes to the templates in this folder first and then test fully before making any amendments to the templates in the live folder.
UI Customization
No - there is no facility to customize the interface
Extensibility and Customization
No - we have not done any custom code
Additional Customization Considerations
No.
Support Rating
9
The support is excellent. There is telephone support if you require urgent P1 type of problems, or there is email support if it's less urgent. Both work just fine. One thing that strikes me is that, unlike most vendors, they suffer from support churn. I have spoken to the same support analysts a number of times over the last 5 or 6 years. I find them all to be very knowledgeable and polite. Indeed in some instances, actually trying to help out when it's clearly not an Exclaimer problem but rather an AD/AAD or sync issue.
Premium Support
Nope, we're on Standard support and have never had any issues with it.
Bug Resolution
No
Exceptional Examples of Exclaimer Support
We had an issue with data from an AD/AAD field not appearing in Exclaimer. The Exclaimer analyst proved to me it wasn't an Exclaimer issue by going into MSGraph and showing me that the data was missing there too. Rather than just say, "not an Exclaimer problem, goodbye," they stayed on the phone, and we went into AADConnect and double-checked everything in there, and did some testing. They went way above and beyond their remit. The problem didn't get resolved, but I was impressed that they even entertained assisting me with a product that wasn't anything to do with Exclaimer.
Usability
8
Exclaimer is extremely intuitive. The entire setup and config of the Cloud offering is a very slick and quick process. Once set up you can use SSO to log on, which is much easier than having another account and password you have to remember. The creating and managing of email signatures and disclaimer templates is so simple, thanks to the drag-and-drop template builder.
Easy Tasks
  • Design Template.
  • Managing Mail Flow.
  • Integrating with M365.
Difficult Tasks
  • There aren't any.
Mobile Interface Availability and Impressions
No
Scalability
9
It is very simple to scale this product up from licensing to templates.
Reliability and Availability
9
Never had any issues with availability during our outages.
Performance
8
I have to admit that there has been an odd occasion when the pages have taken a while to load. This is the exception rather than the rule.
Systems Integrated With
  • No
Future Integration Plans
  • No
Types of Integration
We haven't integrated with any of these technologies.
Integration Lessons Learned
We haven't integrated with other technologies.
Pre-Sale Experience
8
The vendor is very easy to deal with and we have a good rapport with Exclaimer.
Post-Sale Experience
8
Post sales, the Vendor again was very easy to work with and very helpful.
Professional Services
We used the Design Template service; this was a very pleasant experience and the design team we in constant communication with us to ensure the templates were designed exactly to our remit.
Key Negotiation Points
We didn't really negotiate anything we simply went with the monthly, user, licensing, which gives us the flexibility of increasing or decreasing the license on a monthly basis.
Contract Terms and Pricing Model
9
As mentioned in the last question, we are billed monthly per user, and this suits us very well.
Dealing with Exclaimer
Not really, We're an SME I guess if you're a multi-national company, you can probably negotiate annual terms and save some money.
Upgrade Process
Yes
We moved from Exclaimer for Exchange to Exclaimer Cloud; this a very smooth process, and there was no downtime and no impact on users.
Upgrade Benefits
  • The cloud offering has more functionality.
  • The cloud offering means we don't have to keep upgrading the software.
Anticipated Benefits from Future Upgrades
  • possibly more/better analytics.
  • Some kind of reporting.
Future Edition Upgrade Plans
No
Migrating Between Editions
Yes
As mentioned previously we've move from Exclaimer for Exchange to Exclaimer Cloud
October 28, 2021

Email signatures are now a part of firm branding

CR
Clayton Randall
Computer and Information Systems Manager
Colodny Fass (Legal Services, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use exclaimer firm-wide to present a consistent email signature for all attorneys and staff. It prevents users from embellishments that are not firm-approved. It enhances our branding efforts. The Active Directory sync is wonderful as long as you use the fields available. The custom attributes are also supported.
Pros
  • Consistency of email signatures
  • Accuracy of information
  • Makes every email a part of the firm marketing
  • Allows for multiple formats to support departments
Likelihood to Recommend
Exclaimer was the solution for the propensity of our users to make their own email signatures. It presents a consistent and professional appearance. It ensures that all disclaimers are included on all emails sent from the domain and supports emails sent from any program, as it is applied at the server level.
Return on Investment
  • Our clients now are familiar with the appearance of a standard email and can spot scams easily
  • Our employees are trained to report false emails coming from supervisors that do not include the approved signature
  • We no longer have to deal with rogue designs on signatures
Usability
10
The interface is clean and easy to learn. Users do not need to do anything.
Alternatives Considered
Exclaimer offered the right set of features and prices.
Other Software Used
Microsoft 365 (formerly Office 365), Barracuda Email Security Gateway, Adobe Acrobat Reader DC
Easy Tasks
  • Design
  • Rules of enforcement
  • Customization for various departments
Mobile Interface Availability and Impressions
Yes, but I don't use it
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