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Truly automates expense management
January 24, 2020

Truly automates expense management

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Corporate

Overall Satisfaction with Expensify

We use Expensify across the entire company for reimbursements including documentation, approval, and payment. Currently, all reimbursements are approved by one person on the operations team. In the future, we will move to a department-based approval system. It keeps all documentation in one place and expedites the reimbursement process vs. one person manually processing the payments through our banking system.
  • User friendly - It's easy to get started.
  • Quick and clear communication - Employees know exactly when they'll be reimbursed.
  • The mobile app and web app don't have the same UX.
  • Smartscan sometimes takes a while.
  • Efficiency.
  • Quicker turnover of reimbursements.
Pure efficiency and automation. Workday took way too long to process expenses and was not user-friendly. Quickbooks is great for tracking invoices, but just not as good as Expensify for expense management.
Honestly, I haven't needed to utilize Expensify support that much. Every question I've had has been answered by the help center or a colleague.

Do you think Expensify delivers good value for the price?

Yes

Are you happy with Expensify's feature set?

Yes

Did Expensify live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Expensify go as expected?

I wasn't involved with the implementation phase

Would you buy Expensify again?

Yes

It's an excellent, user-friendly system to manage the expenses process. In my experience, it's a quicker, easier tool than using a corporate-type system (eg. Workday) for the expense process. Unfortunately, when companies scale, they tend to adopt large scale corporate systems and Expensify hasn't figured out how to market and be used in those situations.