Big hits with Gong!
March 21, 2022

Big hits with Gong!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong

Gong has been a tremendous tool for me and my team as we are growing in our start up environment. Having the ability to go back and review my talking points/talk track has been critical. Not only can I sharpen and tighten things up, I can see how I respond to objections and the word choice options I use. Gong also gives me the ability to think more clearly as I take few notes. This is because I can go back to the call transcript and pull info from the prospect. I share my successful calls with my junior teammates and point out tips and tricks to help sharpen their process as well. This enables us to have a consistent team message. Being able to watch my body language and review Gong notes on areas like my patience have been very useful in adjusting my personal process.
  • Transcript from call
  • Stats dashboard
  • Assists/Notifications
  • Syncing with CRM for pipeline updates
  • Ideally, having its own CRM would help with not having multiple data sources
  • Alignment with expectations and messaging
I use the tool and features daily. After email and pipeline check, I look too Gong.
Absolutely- the assists and notifications have helped push the process to the next stage for several of my opportunities. The stats have also helped me understand what I can address on the next call to give the prospect a better experience with me.
I don't remember any compelling reasons to go with Vidyard. Salesperson was very aggressive in my experience at my last employer.

Do you think Gong delivers good value for the price?


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Did Gong live up to sales and marketing promises?


Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?


Gong is well suited for any sales team, especially in a start up environment. The tools help build consistency around messaging. It also enables teams to share best practices and identify traits that identify greater and easier path to success or close. It also give sales leaders the ability to address very specific items to enable deeper coaching opportunities.