Going Gong.
June 26, 2025
Going Gong.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong
We use Gong on our everyday tasks, managing operations. Our AE's use the recording and summaries with your AI to help determine how to close different deals.
Pros
- Organizing "to do" tasks.
- Templates and sharing of templates throughout the team.
- AI call summaries and suggestions.
Cons
- The notification dropdown should be available despite if you're making calls.
- The ability to change a contact's time zone within the system.
- Easier transition to go your CRM from a call recording.
- The recording library has dramatically increased the onboarding process. New staff can quickly listen to the dialogue their peers are using.
- The template library is great to share methods among the team.
Gong.io has been great with its suggestions and summaries.
This is a feature I'm unaware of.
Gong's task manager is slightly quicker than Salesloft, with fewer steps to go from one action to the next. Having all the calls and emails under one page is nice, and the ability to organize how you want to action streamlines the process. Having Gong.io readily available is handy, and I find it beneficial to separate my AI programs.
Do you think Gong delivers good value for the price?
Not sure
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
Yes
Would you buy Gong again?
Yes
Comments
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