Ding Dong Here's Gong
March 06, 2020

Ding Dong Here's Gong

Andrea Noonan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong.io

We use Gong to learn different techniques and tactics to improve our sales calls. It's also super functional for reviewing calls to ensure we pull all information from them. As a whole, it helps our sales organization improve.
  • Analyzing the calls
  • Search capabilities
  • Stats and comparison
  • New ways of segmenting.
  • Positive because calls reviewed can uncover more info that can be used to win deals.
I've never needed it.

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

Yes

Would you buy Gong again?

Yes

Any instance where reviewing understanding information from a call is necessary Gong is amazing. If phone calls are unimportant to your business, then it's not necessary.