Gong is perfect for coaching and professional development!
March 06, 2020

Gong is perfect for coaching and professional development!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong.io

Gong is primarily being used by our sales organization to help coach Account Executives in their interaction with prospective customers. It is also used at times by our marketing team to help evaluate the front lines and provide feedback to our process as well. It has been incredibly valuable for insight and professional development!
  • Provides visibility to management to come alongside direct reports for coaching opportunities.
  • Heightens accountability for everyone knowing that they are being evaluated.
  • Recordings of Gong allow you to archive conversations to see progress.
  • The user interface is a little "too much" at times.
  • The marketing is goofy with the whole high school chemistry book theme.
  • It would be nice to have a stripped version with just recording and feedback queue.
  • Increased accountability on team.
  • Maximized quantitative coaching opportunities.
  • Started bi-weekly coaching sessions with all six direct reports solely based on Gong.
I have never had any issues with Gong support so that is a 10 in itself!

Do you think Gong delivers good value for the price?


Are you happy with Gong's feature set?


Did Gong live up to sales and marketing promises?


Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?


It has helped me coach other team members to insure that they are all hitting their full potential with interaction with the customer. They have enjoyed it because there are a lot of habits they might have or filler words that they often use without even realizing what they are doing.