Easy to use, easy to implement, and easy on the wallet.
September 21, 2019

Easy to use, easy to implement, and easy on the wallet.

Stephen Wittmaak | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Hangouts

Allows face to face conversation to help build a rapport with clients and colleagues.

Pros

  • Multiple users at once
  • Multi-platform support
  • Low learning curve

Cons

  • No desktop implementation
  • Lack of analytics
  • No low bandwidth setup
  • Increases workflow with a collaborative environment.
  • Inexpensive to implement for yourself and clients.
  • Does what it does well, but you may need other options depending on the needs of your business.
For a small business with small teams and the need for one on one facetime with remote clients or employees, especially for the price, it's worth it.
Easy to use, easy to implement, and easy on the wallet.

Do you think Google Hangouts (Classic) delivers good value for the price?

Yes

Are you happy with Google Hangouts (Classic)'s feature set?

Yes

Did Google Hangouts (Classic) live up to sales and marketing promises?

Yes

Did implementation of Google Hangouts (Classic) go as expected?

Yes

Would you buy Google Hangouts (Classic) again?

Yes

Brainstorming and project discussions work great with GH. You can screen share, discuss, and implement live.

Google Hangouts (Classic) Feature Ratings

4.5
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
2
Directory of employee names
7
7.7
Answering rules
Not Rated
Call recording
7
Call park
Not Rated
Call screening
10
Message alerts
6
9.0
Video conferencing
Not Rated
Audio conferencing
9
Video screen sharing
9
Instant messaging
9
10.0
Mobile app for iOS
10
Mobile app for Android
10

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