We do GoTo Connect suggest you GoTo too
January 09, 2024
We do GoTo Connect suggest you GoTo too
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoTo Connect
We use GoTo Connect for our VOIP phone system and are very pleased with the voice quality, reliability, cost and service. My business partner and I use GoTo Connect for remote access of our office computers, which is also a good value, very reliable and exceptionally fast (data rate fast).
- Good value for service received
- Excellent customer service (when rarely needed)
- High-quality internet-based systems
- 100% reliable...never had any failures
- Very secure from data management standpoint
- I would like flexibility on billing - now set as auto-pay only on company credit card. We would like to pay by check or ACH.
- Better integration of GoTo Meeting, which we also use (and like)
- Better broad-plan pricing (like 'bundling') when we use multiple platforms as we do - and simplified billing
- To connect to my office computer remotely has been a game-changer, enabling me to access programs, server-based files, etc. from my laptop anywhere.
- We do not work-from-home typically; but on rare occasion that an illness, recovery from surgery or other circumstances keep us away from the office, GoTo Connect keeps us connected to the office in every way.
- GoTo Connect allows us to better manage software utilization and installation - as there is no need to install my office-based software on my laptop - my office software effectively travels with me anywhere I take my laptop.
100% satisfied. The world should work as well as GoTo Connect. GoTo Connect is a virtual telecommunication utopia.
We use Zoom and Teams only because of their prevalence among our clients and business partners. We find GoTo's products to be superior. That said, Zoom is pretty well thought-out from a calendar/inbox management standpoint. Teams is hard to use and lacks some simple features that could improve it somewhat.
Do you think GoTo Connect delivers good value for the price?
Yes
Are you happy with GoTo Connect's feature set?
Yes
Did GoTo Connect live up to sales and marketing promises?
Yes
Did implementation of GoTo Connect go as expected?
Yes
Would you buy GoTo Connect again?
Yes