GoTo is your Go-To for all your communication needs
April 30, 2025
GoTo is your Go-To for all your communication needs
Score 10 out of 10
Vetted Review
Modules Used
- GoTo Connect Phone System
Overall Satisfaction with GoTo Connect
This is the second business that I've implemented a GoTo phone system. I believe it in so strongly, that I have helped over 20 other businesses and over 120 locations sign on to the service. We have six physical locations, and three users that use go to either on their phones or their home office. The ability for us to forward calls between locations, customize our inbound dial plans, listen to recorded calls, and manage call work flows is an immense help to our business.
Pros
- Dial Plan
- Call Recordings
- App, Softphone, desk phone
Cons
- UI in Call Reports (New Version) could be enhanced a bit
- Add ability to copy button programming between devices
- Call Reports AI saves us from having to listen to every call
- Caller ID Renaming allows us to send signals of type of call to the receptionist
Very good!
Do you think GoTo Connect delivers good value for the price?
Yes
Are you happy with GoTo Connect's feature set?
Yes
Did GoTo Connect live up to sales and marketing promises?
Yes
Did implementation of GoTo Connect go as expected?
Yes
Would you buy GoTo Connect again?
Yes
Comments
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