Item: GoTo Connect
Rating: 9
Author: Sampad Mahato

Overall Satisfaction with GoTo Connect

Use Cases and Deployment Scope

It is a crucial part of our day-to-day workflow. Primarily, I use it for tech standups, client check-ins, and internal demos. It is strongly integrated with GoTo Meetings, allowing for smooth screen sharing and real-time code walkthroughs. The cloud PBX system lets our dev and support teams handle inbound calls from different regions using virtual DIDs.

Pros and Cons

Pros

Instantly joining any meeting from calendar or app with just one click.
Easy and smooth screen sharing.
Seam less experience on both phone and desktop.

Cons

Need better host control during meetings.
It would be nice if they add custom keyboard shortcut.

Return on Investment

Helped in reducing communication downtime
Cost saving from using different tools for meeting, calling and messaging.

Implementation Rating

Key Insights

Do you think GoTo Connect delivers good value for the price?

Yes

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

Yes

Did implementation of GoTo Connect go as expected?

Yes

Would you buy GoTo Connect again?

Yes

Other Software Used

Google Drive, Asana, Atlassian Jira

Likelihood to Recommend

I highly recommend it to dev teams that are in need of a robust, unified communication solution. Scenarios like remote coding sessions, sprint planning, or cross-functional collaboration, GoTo Connect delivers consistently. The UI and documentation are simple to manage, even for those who are not familiar with telecom setups. This is a strong asset for tech companies with remote or hybrid teams.

GoTo Connect Feature Ratings

Comments

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Reliable and friendly communication hub