GoToMeeting is a No Brainer!
Brian Sossamon | TrustRadius Reviewer
April 10, 2019

GoToMeeting is a No Brainer!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with GoToMeeting

We use it for remote desktop and for remote support sessions with vendors for the IT department.
  • Web Meetings
  • Sharing of Screens
  • Distributing Documents/Files
  • None
  • This purchase was a "No Brainer" it just fit into the vision and goals of the technology department and organization.
  • Zoom
Zoom and GoToMeeting are very similar in product but GoToMeeting's history and reliability are the main reasons for us purchasing.
I use GoToMeeting for Mentoring DOT/CTO candidates and gives me flexibility in scheduling the meetings months out.

GoToMeeting Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
10
Mobile support
10
Desktop sharing
10
Whiteboards
10
Calendar integration
10
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
10
Live chat
10
Audience polling
Not Rated
Q&A
Not Rated
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10

Using GoToMeeting

10 - For remote conferencing.
2 - Basic troubleshooting is required with experience on Mac and PC devices.
  • Reliability
  • No Downtime/Buffering
  • Ease of Use
  • We use it as advertised
The product just works for us and why change something that is not broken.

Evaluating GoToMeeting and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
The product is designed for one thing and that is remote conferencing/meetings, and it does it well.

GoToMeeting Implementation

It just works, get into the software and start using.
Change management was minimal

GoToMeeting Support

I am assuming that the support is amazing because i never have issues.
I have never had to contact support, the product just works.

Using GoToMeeting

The product just works.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Remote session itself
  • Screen Sharing
  • Chat
  • File Sharing
  • Screen Sharing