GoTo Meeting- Catch up with the times
August 11, 2021

GoTo Meeting- Catch up with the times

Kaitlyn Wright | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Meeting

GoTo Meeting is used sporadically around our organization when we are not hosting the meeting. We utilize Google Meet as our primary video conferencing tool but use GoTo Meeting when several of our partners are hosting. For us, it is unnecessarily clunky and outdated. It has a lot of bells and whistles but seems behind the times in its interface.
  • It has been around for awhile.
  • It has a reliable up time.
  • It works across most platforms.
  • Instead of pushing a client download, make it easier to use the web version.
  • Update the user interface to make it a more friendly UEX.
  • It has taken a lot of my time as the tech integrator to get it to work for our staff. Out of all the programs we use, it is the one I get the most complaints about.
Despite being one of the original leaders in the field, I feel that GoTo Meeting has fallen behind the times of video calls. Zoom and Google Meet are far more user-friendly and integrate with existing tools better. GoTo Meeting does outrank Microsoft Teams and Skype but I wouldn't use that as a good form of measurement.

Do you think GoTo Meeting delivers good value for the price?

Not sure

Are you happy with GoTo Meeting's feature set?

No

Did GoTo Meeting live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Meeting go as expected?

I wasn't involved with the implementation phase

Would you buy GoTo Meeting again?

No

In a business organization, it might be easier to deploy GoTo Meeting. I work for an educational institution and it is far more hassle than it is worth now that there are several options built into platforms we already utilize. Since we are a Google for Education organization, we have utilized Google Meet. Additionally, they split up the software into a bunch of different programs so you have to bundle to be able to get all the features.

GoTo Meeting Feature Ratings

High quality audio
8
High quality video
9
Low bandwidth requirements
8
Mobile support
9
Desktop sharing
7
Whiteboards
8
Calendar integration
5
Meeting initiation
4
Integrates with social media
4
Record meetings / events
7
Slideshows
6
Live chat
5
Audience polling
8
Q&A
8
User authentication
5
Participant roles & permissions
5
Confidential attendee list
5