GoToWebinar is a Strong and Reliable Platform that Focuses More Strongly On One-Way Communication
Joshua Melder | TrustRadius Reviewer
December 13, 2019

GoToWebinar is a Strong and Reliable Platform that Focuses More Strongly On One-Way Communication

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with GoToWebinar

There are other platforms on the market (Zoom, Webex, and others) that feel more modern to use than GoToWebinar. Overall, the platform performs nicely but often feels as if it lags behind others regarding the overall user experience. Joining meetings takes slightly longer and communication options within the meeting are a bit less intuitive than others in the market.
GoToWebinar is utilized within the marketing, sales, and admin areas within our company. Our company is beginning to transition from being solely a production specific business into a solutions partner with a wider focus. We have used GoToWebinar in order to begin delivering content to others outside our organization. Overall, I have been on both sides of a webinar from GoToWebinar and have enjoyed the relatively easy experience of creating, connecting, and collaborating on the platform.
  • GoToWebinar allows hosts to share content/documentation with guests.
  • The platform allows one to easily record and follow-up with attendees afterwards.
  • Joining and navigating the UI is not as intuitive as other competitors in the space.
  • The chat feature could be improved. Overall, the placement and spacing could be used more appropriately.
We have utilized several webinar tools in our search to find the most efficient/proficient platform out there. Overall, GoToWebinar performs nicely and offers a strong and reliable service for those looking to host content either internally or externally. Overall, it is stronger at one-way conversations compared to others in the market but suffers on the nimble/collaboration side of things compared to Zoom, ZoHo, and Webex.
GoToWebinar has enabled our Sales, Marketing, and Admin teams to conduct meetings that have driven new individuals to experience what our company has to offer. Overall, it has provided a space to present our ideas to the world and for others to engage with the content we provide. In the end, our use of the platform has only increased our footprint around the business landscape and enabled our team to grow faster than anticipated.
GoToWebinar really works best for webinars in the same way as its sister product (GoToMeeting) works better for more collaborative experiences. It performs the job of creating a space where an individual has more of a one-way conversation/presentation to a group. I would recommend GoToWebinar to anyone who is looking to have a space to present material with a small ability to engage/collaborate. Therefore, I would recommend the platform for anyone who had medium- to large-sized groups planning to attend. Otherwise, I would recommend a more collaborative option on the market.

GoToWebinar Feature Ratings

Audience polling
8
Q&A
7
Dashboards
8
Data exportability
8
High quality audio
9
Mobile support
8
Participant roles & permissions
9
Confidential attendee list
10
Branding options
6
Integration to Marketing Automation
6
Calendar integration
8
Record meetings / events
9
Slideshows
10
Event registration
10