GoToWebinar made simple so that you can succeed in your demos
December 13, 2019

GoToWebinar made simple so that you can succeed in your demos

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToWebinar

GoToWebinar is a very simple tool for users. As a user of the tool I expect to have some issues learning all the features but what matters most is the users watching the session. It needs to be easy and intuitive. We found asking polls and Q&A really great at keeping customers and users engaged during the session. It provided numbers on how much attention the users performed.
We used it primarily within the marketing department and sales departments. We had used it loosely within other departments like services as needed but not as a high usage like marketing and sales. Marketing used it consistently to showcase new ideas to our customer base. Sales would utilize it to help showcase our strengths and what the solution would entail.

Pros

  • GoToWebinar allows for a high number of attendees to watch your demonstration.
  • GoToWebinar allowed for practice runs before a scheduled meeting.

Cons

  • GoToWebinar didn't have the ability to allow contributors to control other contributor screens.
  • GoToWebinar didn't provide a file to download presentations, instead you had to register (which was fine) and then watch it on a browser.
We grew into GoToWebinar by starting out with GoToMeeting. It offered really good pricing when we were a smaller user base. As we grew, we found some of our internal meetings and external meetings couldn't handle the number of users we were adding. Thus it just made sense to start using GoToWebinar. Compared to other tools it was affordable and had more features like dial in numbers across the globe. We eventually did switch to a different product when we acquired another firm. This new tool we use isn't as user-friendly as GoToWebinar is. I never did look into the cost structure as we expanded recently and made the decision to go to this other tool, but I am certain it was due to costs.
GoToWebinar is great for demonstrating or presenting from a machine to users all across the world. It was great when prepping a demo in advance in making sure everyone could hear and react. The one thing I would mention is that we could never test as an end user who is usually in listen only mode. It would be nice to be able to give a user the ability to act as a user and not a participant to verify they can see the correct screens and can hear, sometimes this causes us issues.

GoTo Webinar Feature Ratings

10.0
Audience polling
10
Q&A
10
Reporting & Analytics ()
Not Rated
10.0
High quality audio
10
Mobile support
10
10.0
Participant roles & permissions
10
Confidential attendee list
10
Online Events Marketing ()
Not Rated
10.0
Calendar integration
10
Record meetings / events
10
Slideshows
10
Event registration
10

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