Great ATS software that will help you streamline your recruiting practices
November 08, 2018

Great ATS software that will help you streamline your recruiting practices

Paula X. Smith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Greenhouse

Greenhouse is currently being used across my organization by our U.S. based team to help us fill positions in RD, CS, Deployment and Analytics. We are a start up com[any that is growing rapidly and do not have a department solely dedicated to recruiting but as we grow, we found the need to be more organized and have a better process for recruiting and hiring. Greenhouse has helped us be more organized, keep better track of applicants and share interview feedback amongst members of our organization.

Pros

  • This is a great collaboration tool. Makes it very easy for my manager to assign an interview to me and provide me with the interview kit that I need, share the candidate's resume and it is also very simple for me to submit feedback after the interview has taken place. I can also tag a coworker in my notes which is very useful for us because we do group interviews and this way I can simply tag my fellow interviewer on the notes to let our manager know that we are both in agreement regarding the candidate's feedback.
  • I love the Dashboard feature, has all of my upcoming interviews in one place. I can also refer someone for any open positions right there by clicking on add referral.
  • I can connect a job posting to my LinkedInn or create a link I can send to a possible applicant directly. Makes it easy to stay Organized and share any open positions with my connections on social media.

Cons

  • Once I submitted a Scorecard for a candidate after an interview, I had a hard time finding that scorecard again in order to make an edit. I would like to have an option to view scorecard written by me on my dashboard.
  • I wish the software's setup provided more of a structure to help small companies that may not have a fully cooked HR department yet with guidance and guidelines on how to conduct a thorough candidate review and a bias free interview. There are other HR/recruiting software out there that helps its customers by providing best practices in performance reviews and recruiting that are reflected in the tools design and functionality.
  • Great product but minimal support past sales and onboarding and the high cost can be a hard sell for small companies.
  • Our interview process is more structure and we can keep better track of applicants and where they are in the hiring process.
  • We are more confident in our recruiting decisions.
  • We are filling positions much faster than before.
I used Bamboo HR for a short period of time at a previous job but it did not fully integrate with other software they were using. The UI design was not great from what I remember (though it may have been improved since I last used it), but comparing what I worked with back then to Greenhouse, this software is much more user friendly and just looks and feels better.
I think Greenhouse has the potential to be much more helpful for larger companies, since it is highly customizable. It can really make a difference in organizing recruiting efforts for a large company with various departments and multiple open positions at a time. For smaller companies where there may only be one or 2 openings at a time, the cost of the software may be a little too high to justify a good ROI, but if you are looking to scale, then this is the perfect tool to make sure that you are hiring the right candidates in a more timely manner.

Greenhouse Feature Ratings

Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Customized Application Form
Not Rated
Resume Management
10
Duplicate Candidate Prevention
10
Candidate Search
Not Rated
Applicant Tracking
10
Collaboration
10
Task Creation and Delegation
10
Email Templates
Not Rated
User Permissions
10
Notifications and Alerts
9
Reporting
Not Rated

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