Get better insights and improve your sales conversational skills
June 06, 2021

Get better insights and improve your sales conversational skills

Matthieu Di Pol Moro | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

We use Groove across the whole org. In sales, we can analyze flows, build templates, use analytics to get better at what we do and understand what works, or not. This helps our Sales Ops team to collect feedback and build new strategies.

Pros

  • Insights and data (talking time, number of calls, volume).
  • Hand raisers; understand where leads come from and when.
  • Groove calls; ability to make calls through the app.

Cons

  • Integrations with SFDC or other tools could be more accurate.
  • Automated flows could be easier to understand - I did not have support at the beginning.
  • Flows
  • Insights and data
  • Handraisers
  • Quick turnaround to send out campaigns.
  • Good insights and info on how to get better.
  • No specific ROI could be measured.
As said before, it can be overwhelming at first, as I did not have support or training around how to use the platform.
Company tool.

Do you think Groove by Clari delivers good value for the price?

Not sure

Are you happy with Groove by Clari's feature set?

Yes

Did Groove by Clari live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove by Clari go as expected?

I wasn't involved with the implementation phase

Would you buy Groove by Clari again?

Yes

I am using it, therefore I consider it useful for my day to day routine and business. Automated flows, insights, incoming leads, distribution are all key differentiators that are making my easier.

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