Overall Satisfaction with Groove
We use Groove across the whole org. In sales, we can analyze flows, build templates, use analytics to get better at what we do and understand what works, or not. This helps our Sales Ops team to collect feedback and build new strategies.
- Insights and data (talking time, number of calls, volume).
- Hand raisers; understand where leads come from and when.
- Groove calls; ability to make calls through the app.
- Integrations with SFDC or other tools could be more accurate.
- Automated flows could be easier to understand - I did not have support at the beginning.
- Flows
- Insights and data
- Handraisers
- Quick turnaround to send out campaigns.
- Good insights and info on how to get better.
- No specific ROI could be measured.
Company tool.
Do you think Groove, a Clari company delivers good value for the price?
Not sure
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Groove, a Clari company go as expected?
I wasn't involved with the implementation phase
Would you buy Groove, a Clari company again?
Yes