Groovy review
December 31, 2021

Groovy review

Sergio Tardio | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Groove is integrated with our main platform, Salesforce. All new leads that come in are included in a Groove flow so I can easily follow up with them. Groove shows the scripts of what I should say on every call, email or text. Everything is automated there so it saves me a lot of time

Pros

  • Makes following up with leads, easy
  • Shows the right template or script to be used in every situation
  • Helps with organization and meeting scheduling

Cons

  • It would be great to have our Salesforce notes be synced with Groove
  • Some leads that come in, for some reason go through a crack or failure in the flow, we lose them. It would be great to have Groove advise us if there is any lead that is not being properly followed up
  • Groove is missing an easy access action button to have a new lead start in any further step than step 1 when needed
  • The Flows
  • Templates
  • Calendar scheduling
  • Increased productivity
  • Speed to lead
  • Faster deal cycles
It's easy to understand and to use. I had no problems starting with it since day one. I saved time and was able to reach out to more leads than what I usually made using my regular follow up procedures. Calendar scheduling is a very useful tool too
Groove has a lot more features than what Calendly offered, it's easier to use and provides a friendly environment to keep on learning and improving your tech skills in the app itself.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

Salesforce CMS, Calendly, Revenue.io (formerly ringdna)
Groove is excellent when you need to reach out to as many leads as you possibly can. Probably a less appropriate scenario would be when you need to reach out in a very personalized manner to a very exclusive and well selected set of leads.

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