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Groovy review
December 31, 2021

Groovy review

Sergio Tardio | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Groove is integrated with our main platform, Salesforce. All new leads that come in are included in a Groove flow so I can easily follow up with them. Groove shows the scripts of what I should say on every call, email or text. Everything is automated there so it saves me a lot of time
  • Makes following up with leads, easy
  • Shows the right template or script to be used in every situation
  • Helps with organization and meeting scheduling
  • It would be great to have our Salesforce notes be synced with Groove
  • Some leads that come in, for some reason go through a crack or failure in the flow, we lose them. It would be great to have Groove advise us if there is any lead that is not being properly followed up
  • Groove is missing an easy access action button to have a new lead start in any further step than step 1 when needed
  • The Flows
  • Templates
  • Calendar scheduling
  • Increased productivity
  • Speed to lead
  • Faster deal cycles
It's easy to understand and to use. I had no problems starting with it since day one. I saved time and was able to reach out to more leads than what I usually made using my regular follow up procedures. Calendar scheduling is a very useful tool too
Maybe about 10 hrs per week. Time is saved due to having each follow up process already established and the type of follow up I should be making. Before using Groove I had to take a look into the notes, establish a follow up procedure and then look for the best template I should be using for it.
Groove has a lot more features than what Calendly offered, it's easier to use and provides a friendly environment to keep on learning and improving your tech skills in the app itself.

Do you think Groove delivers good value for the price?

Yes

Are you happy with Groove's feature set?

Yes

Did Groove live up to sales and marketing promises?

Yes

Did implementation of Groove go as expected?

Yes

Would you buy Groove again?

Yes

Salesforce CMS, Calendly, Revenue.io (formerly ringdna)
Groove is excellent when you need to reach out to as many leads as you possibly can. Probably a less appropriate scenario would be when you need to reach out in a very personalized manner to a very exclusive and well selected set of leads.