Guru as a knowledge base
August 16, 2024

Guru as a knowledge base

Avelino Muñoz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

This software serves as a knowledge base for our company, we pour our workflows into the different Guru cards they need to be to keep them, from there we can update when needed and give access to each of the involved teams, this allows for easy sharing and limiting of the content.

Pros

  • Knowledge base
  • Documentation
  • Privilege sharing

Cons

  • It's sometimes hard to know who to contact to manage the content of a specific card
  • Not well informed on ROI
Guru is easy to use, accessible and obvious, it integrates greatly with other software relevant to our teams, it's Chrome extension is also very useful, admin can easily understand how to use its features and is also very easy to share privileges or limit a card privacy, this makes Guru very safe to use
None

Do you think Guru delivers good value for the price?

Not sure

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Guru go as expected?

I wasn't involved with the implementation phase

Would you buy Guru again?

Yes

Not very appropriate to send messages or updates

Very well suited to keep changes documented and up to date

Comments

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