Guru Easiest Tool.
July 24, 2025

Guru Easiest Tool.

Ella Mae Gavino | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

The business problem that the product addresses is that when we are looking for processes, we need to know when we are assisting our customer. All our knowledge base will be located at Guru. All internal processes will be found on this tool. This is our primary tool for identifying any process.

Pros

  • Knowledge base.
  • Process tool.
  • Quality assurance Guide.
  • Tracker and Forms base.

Cons

  • No improvement , everything is good.
  • it makes our job easier.
  • No hassles.
It's easy to use. All you need to do is search for the specific keyword, and you will get the answer to every concern. You can find all our internal processes in this tool. It helps us to get a good quality score. I guided us to provide a process resolution.

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

Guru is easy to use. It became our partner in our everyday life. It is our knowledge base, and it helps us when it comes to processing. IT enables us to help our customers provide proper resolution to their concerns. I highly suggest this to our colleague.

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