A Great Payroll Provider for a Small Business
February 28, 2018

A Great Payroll Provider for a Small Business

Jason Ackerman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Gusto

While we do not currently use Gusto internally, we regularly recommend it to clients and help them with the implementation and integration with their accounting systems. The feedback from both the clients using Gusto and the accountants implementing it has been great, with people regularly commenting on the ease of use and setup, the intuitive interface and the seamless integration.
  • It is extremely inexpensive for what you get, especially compared to some other options. Their pricing model of monthly instead of per-pay run makes it great for companies who run many ad-hoc payrolls instead of a standard monthly or bi-weekly payroll
  • It is very easy and intuitive to set up
  • It integrates easily with both Xero and QuickBooks Online
  • Their support and onboarding team is extremely responsive and helpful
  • I'd rather the payroll entries come into the accounting system as a journal entry instead of as a bill (or least to have the option to choose)
  • It has allowed us to put clients on a payroll provider, minimizing the manual accounting required, which has allowed us to keep our time down and our pricing competitive
  • It has provided a payroll provider for companies that, in the past, would have been too small to make the cost worthwhile
Gusto is very affordable and offers a solid foundation for payroll and HR. They have also recently released a new tier which offers a few additional bells and whistles for those companies looking for higher-touch service or additional features. It is great to have this flexibility, which isn't always offered by the bigger players.
Gusto works very well for small businesses, especially those that run ad-hoc payroll, which is common in small, closely held businesses. We have had a lot of success setting up companies ranging from S-corps where the only employee is the sole shareholder, to companies with several employees running standard payroll, and have gotten positive feedback across the board.