Overall Satisfaction with Gusto
While we do not currently use Gusto internally, we regularly recommend it to clients and help them with the implementation and integration with their accounting systems. The feedback from both the clients using Gusto and the accountants implementing it has been great, with people regularly commenting on the ease of use and setup, the intuitive interface and the seamless integration.
- It is extremely inexpensive for what you get, especially compared to some other options. Their pricing model of monthly instead of per-pay run makes it great for companies who run many ad-hoc payrolls instead of a standard monthly or bi-weekly payroll
- It is very easy and intuitive to set up
- It integrates easily with both Xero and QuickBooks Online
- Their support and onboarding team is extremely responsive and helpful
- I'd rather the payroll entries come into the accounting system as a journal entry instead of as a bill (or least to have the option to choose)
- It has allowed us to put clients on a payroll provider, minimizing the manual accounting required, which has allowed us to keep our time down and our pricing competitive
- It has provided a payroll provider for companies that, in the past, would have been too small to make the cost worthwhile
- ADP, Paychex Flex and Justworks
Gusto is very affordable and offers a solid foundation for payroll and HR. They have also recently released a new tier which offers a few additional bells and whistles for those companies looking for higher-touch service or additional features. It is great to have this flexibility, which isn't always offered by the bigger players.