Great product, small issue
July 11, 2024

Great product, small issue

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

I use it for time keeping, including clocking in and out and requesting time off. The biggest problem I have is when paychecks are processed. I have one of those "get paid early" banks and have never received my paycheck before like 1PM EST. I do like how easy it is to update pay distributions and edit time.

Pros

  • pay distributions
  • time editing
  • pto

Cons

  • pay processing done earlier
  • accessibility to employee resources
  • pay manager messaging
  • happier employees
  • no need to train anyone on Payroll software
  • accessibility via the app
1. Having an app makes it much easier for employees on the go
2. The app is VERY user friendly, it's like you're looking at a smaller desktop site so no need to look for things
3. Clearly labeled - easy to find things on desktop and the app
4. Easy to make edits
UKG is just annoying and hard to navigate. Paylocity is more similar to Gusto but just not quite as user friendly - thought Paylocity DOES do Payroll processing a bit earlier. Workday is the most frustrating site in the world.

While Gusto and Paylocity do have their similarities, Gusto is more user friendly.

Do you think Gusto delivers good value for the price?

Yes

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

Yes

Did implementation of Gusto go as expected?

Yes

Would you buy Gusto again?

Yes

Honestly, compared to most Payroll software this is by far the best one. Everything is clearly labeled and time off can be done quite easily and changes are done quickly. Like if I need to edit how much money goes into a specific account it's always done as soon as I do it, no waiting.

Gusto Feature Ratings

Pay calculation
10
Direct deposit files
10
Salary revision and increment management
10

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