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Breezeway

Breezeway

Overview

What is Breezeway?

Breezeway is a property care and messaging app designed specifically for vacation rental hosts and hospitality managers. With this software, users can automate their operation tasks while elevating the overall guest experience by ensuring that every aspect of the home meets specific standards. The desktop...

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Pricing

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What is Breezeway?

Breezeway’s property operations platform helps coordinate, communicate, and verify detailed work at properties, to deliver a better service experience to guests and homeowners. The vendor states Breezeway’s software and mobile apps have facilitated over 5M property tasks across 100+ million square…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

1966 Mercury Parklane Breezeway full detail review (part1) Power window demo in (part2)

YouTube

ASTRHO Live 2021: Breezeway Demo

YouTube
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Product Details

What is Breezeway?

Breezeway is a property care and messaging app designed specifically for vacation rental hosts and hospitality managers. With this software, users can automate their operation tasks while elevating the overall guest experience by ensuring that every aspect of the home meets specific standards. The desktop and mobile apps allow property owners to easily schedule service tasks, coordinate work with staff, send messages to guests, share reports with owner clients, control access and security, as well as integrate with systems and IoT devices.

The user-friendly dashboard combines data from integrations, teams, and historical jobs to ensure efficient assignment of jobs at the right time to the right person. Staff can perform detailed work using customizable checklists on the mobile app that complies with company brand standards. SMS messaging tools are built especially for short-term rentals operators' stay on top of in-house issues increase guest satisfaction and drive revenue during gap nights. Breezeway reporting programs allow users to acquire referral business increases retention rate owner acquisition rates because it provides them what they need. When coordinated with property management software via API integration cleaning inspections maintenance happens automatically without confusion- ultimately delivering perfectly prepared homes!

Breezeway Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews From Top Reviewers

(1-1 of 1)

Breezeway saves many headaches

Rating: 10 out of 10
October 27, 2023
CH
Vetted Review
Verified User
Breezeway
2 years of experience
We currently use Breezeway for all of our maintenance and inspector work orders and checklists in our day to day operations. We use this to track issues and report issues and stay on time in completion. We further use the software to message with our guests quickly and seemlessly across all of our team members.
  • Organize tasks to complete
  • Message back and forth with guests
  • Ease of reporting issues in the field and doing further in depth analysis on the computer
  • Automatically create tasks based on workflows
  • Maintain property specific details as needed
Cons
  • Creating a marketplace for cleaners and repair specialists would be helpful
  • A payment processor for vendors would be helpful
Anyone looking to organize to-do lists and checklists that are either reoccuring or one-off items at different properties or associated with different rooms/units, then this is the software for them. If you want to automatically create tasks based on workflows of reservations, that also helps tremendously
  • Task tracking
  • SMS messaging
  • Workflows for tasks / cleans
  • Return on investment by tracking issues and charging as needed for repairs completed
  • Less guest complaints due to better tracker and quicker response times when issues arise
  • Better insurance claim approval with more details submitted by field workers
10
Maintenance, cleaning, inspections, laundry/inventory, management
1
Higher level manager
  • tracking maintenance, cleaning, and inventory issues
  • Citing and documenting issues and repairs
  • Automatically scheduling workflows
  • scheduling and tracking concierge offerings
  • tracking lost and found items
  • workflow items with our boats
  • tracking repairs with our boats
Breezeway has saved us so much time and headaches on remember when to do something or the status that a repair is in. Our brains can't keep all that information in the air at once and breezeway helps us stay on top of it.
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