#1 most frequent
United States of America
83.3%65 installations of 78
What is Breezeway?
Breezeway is a property care and messaging app designed specifically for vacation rental hosts and hospitality managers. With this software, users can automate their operation tasks while elevating the overall guest experience by ensuring that every aspect of the home meets specific standards. The desktop and mobile apps allow property owners to easily schedule service tasks, coordinate work with staff, send messages to guests, share reports with owner clients, control access and security, as well as integrate with systems and IoT devices.
Categories & Use Cases
Product Demos
Who Buys & Uses Breezeway
#2 most frequent
Australia
3.8%3 installations of 78
#3 most frequent
Canada
2.6%2 installations of 78
Breezeway saves many headaches
Use Cases and Deployment Scope
We currently use Breezeway for all of our maintenance and inspector work orders and checklists in our day to day operations. We use this to track issues and report issues and stay on time in completion. We further use the software to message with our guests quickly and seemlessly across all of our team members.
Pros
- Organize tasks to complete
- Message back and forth with guests
- Ease of reporting issues in the field and doing further in depth analysis on the computer
- Automatically create tasks based on workflows
- Maintain property specific details as needed
Cons
- Creating a marketplace for cleaners and repair specialists would be helpful
- A payment processor for vendors would be helpful
Most Important Features
- Task tracking
- SMS messaging
- Workflows for tasks / cleans
Return on Investment
- Return on investment by tracking issues and charging as needed for repairs completed
- Less guest complaints due to better tracker and quicker response times when issues arise
- Better insurance claim approval with more details submitted by field workers