Overall Satisfaction with Heap
We use it for Marketing and Product analytics. It's used as part of our sales funnel, and to identify product feature usage.
- Visual event definition.
- Real-time analytics and reporting in the UI.
- Flexibility in implicit and explicit tracking.
- Increased export frequency via Heap connect to data warehouse.
- Enabled product team to track real-time usage.
- Allows Analysts to quickly create and track experiments.
Heap's implicit tracking and visualizer make it much easier to add and analyze events. Historical events can also be analyzed, with wasn't possible with the other tools.
Do you think Heap delivers good value for the price?
Yes
Are you happy with Heap's feature set?
Yes
Did Heap live up to sales and marketing promises?
Yes
Did implementation of Heap go as expected?
Yes
Would you buy Heap again?
Yes