Heap Simplifies Analytics
March 09, 2021

Heap Simplifies Analytics

Daniel Denunzio | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Heap

We use it for Marketing and Product analytics. It's used as part of our sales funnel, and to identify product feature usage.
  • Visual event definition.
  • Real-time analytics and reporting in the UI.
  • Flexibility in implicit and explicit tracking.
  • Increased export frequency via Heap connect to data warehouse.
  • Enabled product team to track real-time usage.
  • Allows Analysts to quickly create and track experiments.
Heap has a great UI and the event visualizer is extremely easy to use. Defining events and properties is very intuitive. Report and dashboard creation is very user friendly.
Heap UI loads very quickly, and reports perform very well.
Heap's implicit tracking and visualizer make it much easier to add and analyze events. Historical events can also be analyzed, with wasn't possible with the other tools.

Do you think Heap delivers good value for the price?

Yes

Are you happy with Heap's feature set?

Yes

Did Heap live up to sales and marketing promises?

Yes

Did implementation of Heap go as expected?

Yes

Would you buy Heap again?

Yes

Very well suited for Web and app analytics.