Overall Satisfaction with Heap
We utilize Heap to analyze all of our web and in-product traffic and events. It's used for marketing efforts, CRO, growth, PLG, and activation metrics.
- Enables business users to create events and segments.
- Very easy to create reports and a variety of them at that.
- Retroactive tracking of events is immensely valuable.
- Easy dataflow to a cloud data warehouse for reuse in GTM efforts.
- Slicing and dicing of the data with segments and cohorts and time series.
The only tool that compares is Adobe Analytics. I can't say enough good things about Heap's ease of use and ability to enable business users.
Do you think Heap delivers good value for the price?
Yes
Are you happy with Heap's feature set?
Yes
Did Heap live up to sales and marketing promises?
Yes
Did implementation of Heap go as expected?
I wasn't involved with the implementation phase
Would you buy Heap again?
Yes