Hoot suite Saves Time! Recommend!
Updated August 22, 2023

Hoot suite Saves Time! Recommend!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Pro

Overall Satisfaction with Hootsuite

We used hoot suite to schedule social media across all clients in the marketing agency. This saved our company around 50% of the time we spent on social media clients
  • Efficient scheduling software
  • Easy navigation
  • Adding an external client review functionality such as providing a link to external parties who aren’t added as a hoot suite member
  • Marketing efficiency
  • Time saving
  • Later
Hoot suite was more comprehensive in hrs features overall

Do you think Hootsuite delivers good value for the price?

Yes

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

It is well suited if you are primarily scheduling images or videos to Facebook and instagram, though not a great tool if reels are used for your primary content

Hootsuite Feature Ratings

Filtering out noise/spam
Not Rated
Sentiment analysis
Not Rated
Broad channel coverage
Not Rated
Content planning and scheduling
9
Audience targeting
Not Rated
Content optimization
6
Workflow management
Not Rated
Not Rated
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Bulk actions
Not Rated
Lead generation
Not Rated
Content marketing
6
Paid media management
2
Campaigns and promotions
Not Rated
Twitter
Not Rated
Facebook
8
LinkedIn
8
Instagram
7
Pinterest
5
YouTube
Not Rated
Campaign success analytics
5
Real-time tracking
Not Rated
Competitor analysis
Not Rated
Role-based user permissions & privileges
Not Rated
Mobile access
8

Hootsuite ROI and Support

Implementation was smooth and seamless and the changeover took less than a couple of weeks
Our biggest pain point was investing time into social media. Hootsuite halved the amount of time it took us to plan, schedule and report on our social media efforts. To halve the amount of time means more employee resources elsewhere in the business, so we consider this to be very successful
Having all social media features in the one place really allowed us to delegate roles and responsibilities internally with the assignments feature. Saved replies saved us time and also ensured our responses were always on brand for the customer.
A very smooth process and would highly recommend

Hootsuite Support

Never contacted support