Great for not for profit, but a bit outdated
March 12, 2025

Great for not for profit, but a bit outdated

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Professional

Overall Satisfaction with Hootsuite

Analytics from all of our social platforms

Pros

  • Not for profit financial assistance
  • linking social accounts
  • great dashboard

Cons

  • analytics does not reflect the social platforms accurately
  • Free for small not for profits and business
  • add the new social platforms
  • Not using the posting platform Hootsuite provides
  • Make the bulk post function easier so that we actually use it
  • Make it free for multiple accounts for not fo profits
Having the not for profit discount has been of great benefit to our organisation. I would love for this to one be free of charge especially for the smaller charities that need to use an alternative to Hootsuite. I would also like to to have Hootsuite reflect the analytics more acurately.

Do you think Hootsuite delivers good value for the price?

Not sure

Are you happy with Hootsuite's feature set?

No

Did Hootsuite live up to sales and marketing promises?

No

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

No

Having the not for profit discount has been of great benefit to our organisation. I would love for this to one be free of charge especially for the smaller charities that need to use an alternative to Hootsuite. I would also like to to have Hootsuite reflect the analytics from the other social platforms

Hootsuite Feature Ratings

Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
Sentiment analysis
1
Broad channel coverage
2
Content planning and scheduling
6
Audience targeting
Not Rated
Content optimization
Not Rated
Workflow management
3
Automated routing and prioritization
1
Customer interaction histories
5
Bulk actions
5
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
Paid media management
Not Rated
Campaigns and promotions
Not Rated
Twitter
1
Facebook
1
LinkedIn
4
Instagram
1
Campaign success analytics
1
Real-time tracking
1
Competitor analysis
1
Role-based user permissions & privileges
9
Mobile access
Not Rated

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